Spouny

After updating iCUE and the K100 firmware, the problem is partly resolved. When I shut down the PC, if I am in a mode other than that of adjusting the brightness (turquoise blue), the next time I start up, the wheel will light up normally. When switching off the PC, if the wheel is set for the "brightness adjustment", during the next start it will not light up. Unless, as mm1985 says, it is on in very low light. A simple pressure on the center of the wheel is enough for it to return to maximum brightness. Anyway, thanks to Corsair for the responsiveness, although it's not a very big issue. Thanks for your answer.

Hi, Same issue for me. I bought this high end keyboard 2 days ago, and noticed this issue immediatly. It's disappointing for a flagship, I don't look at the price but in return I expect zero defects. I first thought about a manufacturing defect (random contact) on my keyboard, if I am not the only one it must not be defective. Hoping that will be corrected soon. I just have to press the button in the center of the wheel so that it lights up, it's not a big problem ... but once again it is supposed to be the top of the keyboard for Corsair. Another thing that I noticed about the rotating wheel => when it is lit in blue after pressing it, the default color to increase or decrease the brightness, when the brightness is reduced, the rightmost sectors of the light circle are less illuminated than those on the left, until it becomes completely extinguished while on the left it remains illuminated. Doesn't seem really normal to me, could you check and tell me if you have the same phenomenon on your keyboard? Especially since this phenomenon only occurs with the color blue, and not with the other colors. This may be due to the fact that there is only one light source to illuminate this circle, that it is on the left, and the brightness can only be dimmed for the color blue, not for the colors green, yellow, and all the other colors used to define an action for the wheel. But this is only a guess as I don't know how many leds are used to illuminate this circle...

Hi, After updating iCUE to v3.38.61, my H115i is no more in the list of connected devices. Anyone with the same issue ? How to solve it, by uninstalling and reinstalling the software ? I was using personalized curves, I really hope that they will not be lost and that I'll be able to recover these curves.... Edit : After uninstalling (without removing profiles), and reinstalling the same 3.38.61 version, my H115i is now detected. Everything seems to work fine.

Exactly the same problem for me since the last update to the version 3.21.88 which was installed a few days ago. I've never had this problem before, and now at each PC shutdown the iCue memory error message.

I backed up the files and folders in the Corsair\Cue directory before deleting them and restarting the PC. It created new ones but the problem was still present. So I deleted the new ones and put back the old ones before restarting the PC. Before attempting a clean, not knowing if it would lose all my user profiles for my K70 RGB, I've downloaded the "iCUESetup_3.17.94_release.msi" installer and launched it. Instead of uninstalling I chose the "repair" option and it worked, my H115i is recognized and detected again, and my personal settings for the fan curves are correct. Issue resolved by the installer repair option. Thank you.

Hi, After today's update to iCue version 3.17.94 I've noticed the following problem : my H115i device is no more recognised and detected by iCue, it disapeared from the list of connected devices. Is it a bug, a known issue, or is it normal for a particular reason ? I don't know how is managed the cooling of my CPU so Im' worried, thanks for your help and quick reply. :eek:

Topic moved in the correct section, to be deleted, sorry for the mistake.

OK thanks for this tip, so I will increase the cooling. Do you think that I should rather use a pre-registered factory curve ? Note that my CPU is not overclocked, and that with current games it is about 50% maximum load, and yesterday after several hours of gaming with the current curve, the temperature (H115i) was stabilized at 39.4°C for 1320 RPM. In this regard I wonder if there is not another problem or if it is the normal function, but after playing and being returned under the Windows desktop (when I took these screenshots), the t ° was blocked at 39.4 ° C and the fans at 1320RPM as seen on the previous post, and even after 30 minutes and by trying to change profile for the fans, no change in temperature and fan speed, while there was no more load for the CPU ???

Problem solved, thanks for your help. While saving each profile before uninstalling iCue, I noticed that the fan speed was not he same while I was swaping from one profil to another. It's because fan settings are linked to each profil and I didn't know that, so I had differents settings depending of the profils used => "Custom curve" for Windows profil, and "quiet" preset curve for the other profils. The only thing I did to solve that problem, was to link the custom curve to each profil. That confirm what I had noticed and what I said in my first message, the problem had appeared right after the first version of iCue which integrated the management of H115i. When updating, the quiet curve was probably assigned by default to all existing profile, while I probably assigned the custom curve to the windows profile, thinking that it applied to all profiles. I still find it unnatural to make fans ramping up and down as you can hear on the video … but now I'm happy to have a normal operation of my system.

Hi, I tried what you said, just by closing iCue the problem goes away, I do not even had to kill the tasks in the task manager. As soon as I restart iCue, the problem comes back. I will try to uninstall and reinstall it, but I don't want to lose my saved profiles, because for each game I have macros, custom colors, and so on… Without iCue and after 1 hours gaming, the fans run at a speed that the CPU doesn't heat up, and it's quiet.

Hello, I wonder if I shouldn't open a ticket on the corsair support website, to get some help, I really don't know how to solve this problem, I tried everything. This evening I tried Something else, instead of using my custom curve, I tried the auto mode called "Balanced". Under Windows and just after system startup, the H115i fans are unnecessarily fast and Noisy. Then I launched a video game, and the fan rev speed immediately decreased… This is exactly the opposite of what happens with my custom curve and when the temperature is higher. In fact, tonight's tests confirm that : - Something happens when the temperature reaches 40 ° C, - The system reacts as if it was using two curves, one for Windows that normally follows what is set in iCue (Custom, Quiet, Balanced and Extreme), and another curve in games, that follow I don't know which setting when the temp is lower than 40°C, and that increase the speed when the temp is above 40°C.

Hello again, Print screen from this evening while playing video games. I've also uploaded a short video, to make you listen to what it's like. From what I observe, I think that the problem of the fans, which continuously accelerates and decelerates at intervals of about 1 second, only occurs when the temperature rises above and below 40°C, but I don't understand why. I do not understand why the fan speed changes when I switch between the game and Windows with Alt + Tab, even without playing and with a stable temperature. Is there a Windows or an Asus setting that could force more cooling during video games ? http://www.k-upload.com/image_screen/vide_2018-10-18-1a27a06a8201810180106.jpg

Hello, My computer configuration is : MB : Asus Rog Strix X299 E-Gaming CPU : Intel core i7 7820X Cooler : Corsair H115i PSU : Corsair RM 1000i Case : Corsair Obsidian 750 D RAM : G.Skilll Trident Z32 3200 CL15 (4x8Go) GC : Zotac GTX 1080 Ti Xtrem Amp Ed. SSD : Samsung 850 Pro 1To HDD : WD Red 4 To Keybord : Corsair K70 Lux RGB FR Mouse : Roccat Aimo Corsair H115i connected as recommended in the manual : pump power cable connected to the CPU_FAN on the MB, fans connected to the two connectors coming from the pump. Corsair link connected (PSU RM1000i too). Please note that to connect both H115i and RM1000i to the only one internal USB port available, both are connected through a "NZXT AC-IUSBH-M1 Internal USB Hub with 3 Internal Connectors and 2 External Connectors". MB Bios and H115i settings : H115i temperature while playing Rainbow Six Siege during 30 minutes Fan Speed during this time Strangely I didn't have the problem of incessant variation of rev speed during the pause phases between the rounds. I'll post a picture next time that happens. Thank you.

Hello, I was searching on internet when I came across this post. I have a problem that looks like the one described in this post, and in this one: http://forum.corsair.com/v3/showthread.php?t=172508 On my side, I noticed that I had the problem for the first time after the update of Icue which integrated the control of the H115i, before I did not have the problem. Like for the other 2 users, I have an Asus motherboard and windows 10. When I do not play video games, the fans are always silent and turn slowly, but as soon as I start a video game, after a few minutes they rev very fast and make a hellish noise ! At the end of a round for example, when I'm in the game menu, the fans starts to rev up and down continuously, at intervals of about a second. It's boring and I'm afraid it will damage the fans. While playing, If I'm doing Alt + Tab to go back under windows, the fans change instantly for a slow speed, and they revs up as soon as I get back into the game. It's strange and paradoxical, because at the beginning of the game they turn slowly, and then revs up when the CPU is more stressed, between each round they revs up and down. This is not normal but it seems to follow the temperature, except when when I do Alt + Tab to put the game in the taskbar and be on Windows, the fans are going slow speed instantly but the temperature couldn't have evolved during this period of time. Whatever the curve used, the problem is the same. I also try to set the system to have a straight curve => 50% rotation rate whatever the temperature, it has no effect. I also try to put a delay in the bios Asus => wait 20 sec after the drop in temperature to decrease the rotation speed, but it does not change anything. This evening I will try to describe my configuration in detail and I will try to record a curve in iCue to show you how the fans behave according to the temperature.