is this the rgb wireless ones or yellowjacket, or wired rgb carbon/black ones..
be sure to plug in back usb port, be sure to install software as admin, & also be sure to set the device in sound properties, you right click sound bottom right in taskbar then click playback devices>right click on void headset and set default comunnications & also click default device, both VOID :)
lemme know how you get on dude, also does the headset beep and stuff as it should.?
P.S i think it may be windows 10 tbh.. windows update bricked my machine, went back to windows 8.1 :)