Hello everyone,
3 weeks ago I returned a faulty memory kit.
Now I'm being told they want to refund my purchase excluding VAT, because that's a "Government mandated policy".
How's that right? Haven't I payed VAT when I purchased the RAM kit?
In this case VAT is 24%, they're excluding 10% for each year of use, so I'm left with 46% of the actual cost of the RAM.
Could someone please shed some light on this issue?
Kind regards,
Alex