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07-30-2011, 02:58 PM
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Registered User
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Join Date: Dec 2007
Posts: 10
POST ID # = 516317
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CM2X1024-6400C4 Only one ram stick working.
Hi,
My old asus p5n32 sli board went bent bad and it seems that one of my memory sticks, from the CM2X1024-6400C4 kit, was being used in that motehrboard and is no longer functioning. I have tried it in a different board with no success. Am I stilll covered by the warranty?
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07-30-2011, 09:37 PM
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Registered User
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Join Date: Feb 2011
Location: Akron,Ohio
Posts: 6,437
POST ID # = 516365
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If the memory itself is bad then yes. Lifetime warranty on all RAM
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08-01-2011, 10:50 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,906
POST ID # = 516827
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Yes that is correct but you will want to get both modules replaced so they both match.
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08-24-2011, 05:49 PM
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Registered User
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Join Date: Dec 2007
Posts: 10
POST ID # = 522710
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Sorry about the late reply, but would you have a link to contact corasir support for rma.
Thanks.
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08-24-2011, 06:50 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,906
POST ID # = 522724
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On the left it says Request an RMA!
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08-30-2011, 04:54 AM
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Registered User
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Join Date: Dec 2007
Posts: 10
POST ID # = 524069
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Thanks as always, Ram Guy. Rma requested.
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10-24-2011, 04:41 AM
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Registered User
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Join Date: Dec 2007
Posts: 10
POST ID # = 536916
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Hi Ram Guy,
I posted the memory for rma around two weeks ago to the address specified, I included a copy of the email and the rma number/my address on the outside of the package but I still haven't had a response. I checked the rma status online and it says that they haven't recieved the items.
My case # 2233855
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10-25-2011, 04:41 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,906
POST ID # = 537295
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I am sorry but it would be best to contact our customer service directly, I have sent them a message to check this and contact you ASAP as that is about all I can do, sorry!
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10-27-2011, 03:47 AM
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Registered User
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Join Date: Dec 2007
Posts: 10
POST ID # = 537604
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Quote:
Originally Posted by RAM GUY
I am sorry but it would be best to contact our customer service directly, I have sent them a message to check this and contact you ASAP as that is about all I can do, sorry!
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Hi Ram Guy
I got a message today confirming they had recieved it and that they no longer manufacture the same memory so have offered me the TWIN2X4096-6400C5DHX G as replecement, which I have accepted.
Thanks again.
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10-27-2011, 09:59 AM
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Registered User
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Join Date: Dec 2007
Posts: 10
POST ID # = 537634
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ps. Have replied but still no response, would be nice if product gets shipped today so I don't have to wait till next week.
Case #2233855
Thanks.
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10-27-2011, 06:54 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,906
POST ID # = 537772
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I just called them and they are processing the order now so should get the p[arts in a few days to next-next week at the latest.
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