Jump to content
Corsair Community

Can't upgrade M65 RGB Firmware


Linnea

Recommended Posts

Hi guys!

 

I just bought a M65 RGB mouse and it was delivered with the firmware version 1.05. When I try to upgrade the firmware trough CUE it says that version 1.19 is avilable but after i press upgrade i just get the message: "Failed to update device firmware."

I've tried different USB ports, both USB 2 and USB 3, but with no difference.

Also tried to disable both my firewall and antivirus.

 

This is the message from the logs:

[2015-07-08T20:32:25]: UserSessionInfo: locked changed to 0.
[2015-07-08T20:32:25]: UserSessionInfo: connected changed to 1.
[2015-07-08T20:32:25]: UserSessionInfo: local changed to 1.
[2015-07-08T20:32:28]: UserSessionInfo: locked changed to 0.
[2015-07-08T20:32:28]: UserSessionInfo: connected changed to 1.
[2015-07-08T20:32:28]: UserSessionInfo: local changed to 1.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=79 pid=11 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=4f3 pid=a015 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=4f3 pid=a015 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=4f3 pid=a015 not found.
[2015-07-08T20:32:29]: Failed to open device: vid=1b1c pid=1b12 path=\\?\hid#vid_1b1c&pid_1b12&mi_00#7&2b629303&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-07-08T20:32:29]: Failed to open device: vid=1b1c pid=1b12 path=\\?\hid#vid_1b1c&pid_1b12&mi_01&col01#7&78b5541&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
[2015-07-08T20:32:29]: Created new device object: M65 RGB; ready: 0
[2015-07-08T20:32:29]: Attached to device object M65 RGB: b=1 a=1
[2015-07-08T20:32:29]: Attached to device object M65 RGB: b=1 a=0
[2015-07-08T20:32:29]: Initializing M65 RGB...
[2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found.
[2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found.
[2015-07-08T20:32:29]: Initialized (st=1) M65 RGB.
[2015-07-08T20:32:30]: Device insertion processing complete for M65 RGB.

 

Can anyone please tell me what's wrong?

 

//Linnea

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...