Linnea Posted July 8, 2015 Share Posted July 8, 2015 Hi guys! I just bought a M65 RGB mouse and it was delivered with the firmware version 1.05. When I try to upgrade the firmware trough CUE it says that version 1.19 is avilable but after i press upgrade i just get the message: "Failed to update device firmware." I've tried different USB ports, both USB 2 and USB 3, but with no difference. Also tried to disable both my firewall and antivirus. This is the message from the logs: [2015-07-08T20:32:25]: UserSessionInfo: locked changed to 0. [2015-07-08T20:32:25]: UserSessionInfo: connected changed to 1. [2015-07-08T20:32:25]: UserSessionInfo: local changed to 1. [2015-07-08T20:32:28]: UserSessionInfo: locked changed to 0. [2015-07-08T20:32:28]: UserSessionInfo: connected changed to 1. [2015-07-08T20:32:28]: UserSessionInfo: local changed to 1. [2015-07-08T20:32:29]: Device profile (meta) for device vid=79 pid=11 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=4f3 pid=a015 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=4f3 pid=a015 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=4f3 pid=a015 not found. [2015-07-08T20:32:29]: Failed to open device: vid=1b1c pid=1b12 path=\\?\hid#vid_1b1c&pid_1b12&mi_00#7&2b629303&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} [2015-07-08T20:32:29]: Failed to open device: vid=1b1c pid=1b12 path=\\?\hid#vid_1b1c&pid_1b12&mi_01&col01#7&78b5541&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} [2015-07-08T20:32:29]: Created new device object: M65 RGB; ready: 0 [2015-07-08T20:32:29]: Attached to device object M65 RGB: b=1 a=1 [2015-07-08T20:32:29]: Attached to device object M65 RGB: b=1 a=0 [2015-07-08T20:32:29]: Initializing M65 RGB... [2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found. [2015-07-08T20:32:29]: Device profile (meta) for device vid=1bcf pid=5e3 not found. [2015-07-08T20:32:29]: Initialized (st=1) M65 RGB. [2015-07-08T20:32:30]: Device insertion processing complete for M65 RGB. Can anyone please tell me what's wrong? //Linnea Link to comment Share on other sites More sharing options...
Inheritance Posted July 9, 2015 Share Posted July 9, 2015 http://forum.corsair.com/v3/showthread.php?t=138472 Link to comment Share on other sites More sharing options...
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