kevincauson Posted July 21, 2018 Share Posted July 21, 2018 Hi I have a Voyager Air external hard drive. I bought it about 4 years again but haven’t used it for a while. I’m trying to connect it with my iPhone but the app is replying that it can not detect the drive. How can I resolve the problem please? Link to comment Share on other sites More sharing options...
kevincauson Posted July 21, 2018 Author Share Posted July 21, 2018 *4 years ago (Not again!) - sorry! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Rick Posted July 26, 2018 Corsair Employee Share Posted July 26, 2018 Hello kevincauson, Do you know what firmware you are on? Have you tried connecting via a web browser using the default IP of 192.168.77.1? If you have it connected to your network, your router likely has assigned it a different IP. I'd suggest submitting a ticket at support.corsair.com. I'm sure they would be able to help! Link to comment Share on other sites More sharing options...
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