warranty issue

[clermonc]

Folks
I don't think Corsair is being reasonable in the least.
I have recently had an SSD drive go defective while under warrantee, Corsair claims they sent a replacement after I shipped them the RMA drive.
The replacement drive has never arrived!
Corsair is now out right refusing to resolve the issue without explanation.

The following is the correspondence from our friends at Corsair

Hi clermonc,

Unfortunately we are not sending you a replacement for it.

Kind Regards,
Corsair
Customer Service Rep

From: clermonc
Sent: Wednesday, June 13, 2012 8:39 PM
To: Corsair
Subject: Re: RMA number: 3554140

I received nothing, I expect this drive to be replaced, and it should be.
Your telling me corsair is refusing to replace the defective drive???

Hi clermonc,

Unfortunately your replacement has not been approved. If you received an empty box as a replacement you should of notified us immediately.

Kind Regards,
Corsair
Customer Service Rep

From: clermonc
Sent: Wednesday, June 13, 2012 12:34 PM
To: Corsair
Subject: Re: RMA number: 3554140

Good afternoon Corsair
Is there a status update for this?

Thank You