I'm about |------| <this close to reporting Corsair to the BB. Maybe this will help thier US business. I would highly suggest you do that, Ensor (assuming you live in the states). I suspect you would get a solid response from the BBB within 14 business days, which is far faster than Corsair would provide any meaningful response. Here's a link to get you started.
https://www.bbb.org/consumer-complai...nt/get-started