Originally Posted by Coolmeadow
... if they are affiliated with a local Better Business Bureau. Know of a way to be able to check them out on line? I tried resellerratings.com, but they aren't listed their. Thanks!!! Jim.
A BBB membership proves nothing except that they paid the annual membership fee. I've read more than one newspaper item about how companies with excellent BBB ratings still have lots of outstanding customer issues.
If they have no Resellerratings entries then I would avoid them like the plague. Also, if their RR score is less than say 7.0, then I would also avoid them. Just look at the ratings scores for well-respected companies like newegg.com or B&H Photo. 9+ for both.
About four years ago, I was shopping for a new motherboard, RAM, etc., and I compared the total price from a bunch of stores with the RR. Amazing. You could save up to 10% if you went with the low-price guys, but you also would be buying from a store with ratings below 1.0 cases. So I think of the 10% as the "no hassles, no issues" premium, which I am very happy to pay.