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04-03-2012, 07:45 PM
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Registered User
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Join Date: Apr 2012
Posts: 4
POST ID # = 570570
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Can't check RMA status
I recently sent an item off for RMA but for whatever reason, I cannot check the status. Whenever I pt in my details to check RMA status (Case# and password), I am just redirected to the "request RMA" section with my request already filled in.
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04-04-2012, 11:31 AM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 116,487
POST ID # = 570678
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what was the case number?
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04-04-2012, 02:46 PM
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Registered User
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Join Date: Apr 2012
Posts: 4
POST ID # = 570718
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Case number is 2721015
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04-05-2012, 12:32 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 116,487
POST ID # = 570861
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You might try another Browser but your case is being processed and I sent a message to customer service to check that and contact you.
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04-06-2012, 05:31 PM
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Registered User
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Join Date: Apr 2012
Posts: 4
POST ID # = 571109
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Tried different browsers, still the same problem. Haven't received any updates yet from customer service.
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04-08-2012, 02:43 PM
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Registered User
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Join Date: Apr 2012
Posts: 4
POST ID # = 571330
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bumpbumpbumpbumpbumpbumpbumpbumpbumpbumpbump
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04-08-2012, 03:52 PM
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LiquidNinja
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Join Date: Jun 2006
Location: looking through your window
Posts: 4,592
POST ID # = 571334
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they are closed on the weekend.
__________________
Thinking about combining 2 or more sets of ram?? even the same part# is not suggested, recommended or supported.
EVERY TIME YOU COMBINE MORE THAN 1 SET OF RAM, A KITTEN, 2 PUPPIES AND A BABY PANDA DIES.
COMBINING RAM? <-read these-> COMBINING RAM?
  System Specs as of 6/17/10
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04-09-2012, 12:54 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 116,487
POST ID # = 571456
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You have to go through the screens to get to the message tab, just keep clicking next. And I sent our customer service a message is about all I can do sorry. Or I would suggest calling them by phone the number is listed under contact on the main site and you can install skype and call the toll free number for free.
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05-25-2012, 02:23 PM
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Registered User
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Join Date: May 2012
Posts: 1
POST ID # = 580638
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Same Problem Here a month later
Case #4648412
Unable to get RMA Status with the exact symptoms as OP.
Paul
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05-27-2012, 05:21 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 116,487
POST ID # = 580953
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Quote:
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5/24/2012 7:05:25 PM TS/Administrator RMA is being processed by Corsair. Sent to pbmurdaugh
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Your RMA was processed on the 24th so I am sure it is on the way back. But you can contact our customer service on Tuesday after 8:00 AM Pacific Time to follow up on this case.
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