If you have tried
Tech Support Express or
On Line RMA Request Form and you did not get a reply with in 24-48 Hours excluding weekends and holidays, then please send us a email with your name address and phone number and the part# and copy the link to your post if you have one and email it to
Warranty@corsairmemory.com. Or please call our customer service at 888-222-4346 or 510-657-8747 Ext "0" and they will take care of you.