Administrators Technobeard Posted March 6, 2015 Administrators Share Posted March 6, 2015 Corsair is excited to announce our new location for Returned Merchandise Authorizations (RMAs) in Bolton, UK! This will enable lower returns cost and faster processing time for our UK and Ireland consumers. By listening to our customers we continue to look for ways to improve the customer experience! Link to comment Share on other sites More sharing options...
antonyfrn Posted March 7, 2015 Share Posted March 7, 2015 Great news well over due. Link to comment Share on other sites More sharing options...
vexed Posted March 7, 2015 Share Posted March 7, 2015 Fantastic news, Fingers crossed i don't need to use it anymore Link to comment Share on other sites More sharing options...
Jong Posted March 10, 2015 Share Posted March 10, 2015 Thank you! :) Link to comment Share on other sites More sharing options...
Trunks91 Posted March 11, 2015 Share Posted March 11, 2015 Great stuff! Link to comment Share on other sites More sharing options...
tombomb21 Posted March 16, 2015 Share Posted March 16, 2015 just after I spent £18 sending it to the netherlands. Rub it in even more why don't you. 2 months for an RMA and now this. Link to comment Share on other sites More sharing options...
gogogadgetarms Posted March 19, 2015 Share Posted March 19, 2015 Hi just seen Bolton RMA address isnt that http://www.scan.co.uk address... Scan Computers International Ltd. 25-28 Enterprise Park Middlebrook Horwich Bolton BL6 6PE. Been using scan for years thought it looked familiar. Can you confirm scan are dealing with Corsair RMAs might make it easier to talk to someone uk based????? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 20, 2015 Author Administrators Share Posted March 20, 2015 Corsair returns division has rented warehouse space from Scan. All queries should be sent to Corsair directly. Link to comment Share on other sites More sharing options...
MustangGB Posted March 25, 2015 Share Posted March 25, 2015 Fantastic news! Do you provide pre-paid postage labels? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 25, 2015 Author Administrators Share Posted March 25, 2015 In most cases, no. Link to comment Share on other sites More sharing options...
Nichrome Posted April 3, 2015 Share Posted April 3, 2015 Sweet! Thank you Corsair. Although nothing from my Corsair parts failed (yet) ^_^ Link to comment Share on other sites More sharing options...
Dicehunter Posted April 9, 2015 Share Posted April 9, 2015 This is awesome, Currently I only live like 30 minutes drive away from Bolton :D: Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 9, 2015 Author Administrators Share Posted April 9, 2015 This is awesome, Currently I only live like 30 minutes drive away from Bolton :D:Just an FYI - you can't drop off items in person. Link to comment Share on other sites More sharing options...
Dicehunter Posted April 9, 2015 Share Posted April 9, 2015 Just an FYI - you can't drop off items in person. Cooleo but this means postage via courier will only cost £5 as it's so close :): Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 22, 2015 Author Administrators Share Posted April 22, 2015 Can I buy in Bolton Carbide 400R Case - Front I/O Panel Replacement (With all cables and connectors), thank youIt's not a store, it's an RMA depot. Visitors aren't allowed. You can find the Carbide 400R I/O panel on our website: http://www.corsair.com/en-gb/carbide-400r-case-front-i-o-panel-replacement-with-all-cables-and-connectors Link to comment Share on other sites More sharing options...
bryanhopwood Posted May 6, 2015 Share Posted May 6, 2015 how do I contact the Bolton office directly to obtainan rma on my faulty unit? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted May 6, 2015 Author Administrators Share Posted May 6, 2015 how do I contact the Bolton office directly to obtainan rma on my faulty unit?It's not an office that you can contact. Please create a support ticket here: https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
Aergan Posted May 9, 2015 Share Posted May 9, 2015 This is fantastic news Link to comment Share on other sites More sharing options...
chris_61 Posted June 3, 2015 Share Posted June 3, 2015 If you have a location in the UK you can return faulty items to why am i being told in the rma ticket to send my broken h100i to the netherlands rma location, even after me telling the rma person that it's telling me to send it to the UK one at the top of the ticket, he's telling me to send it to the netherlands. doesn't make sense. Can you please look into the ticket for me. Ticket ID is: 6627589 Thanks, Chris. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 3, 2015 Author Administrators Share Posted June 3, 2015 If you have a location in the UK you can return faulty items to why am i being told in the rma ticket to send my broken h100i to the netherlands rma location, even after me telling the rma person that it's telling me to send it to the UK one at the top of the ticket, he's telling me to send it to the netherlands. doesn't make sense. Can you please look into the ticket for me. Ticket ID is: 6627589 Thanks, Chris.The UK location can only handle standard RMAs. The main EU location can handle standard and express RMAs. Your ticket is an express RMA, therefore they told you to send it to the EU depot. Link to comment Share on other sites More sharing options...
chris_61 Posted June 3, 2015 Share Posted June 3, 2015 Ah ok, makes sense. Thanks for the speedy reply. Link to comment Share on other sites More sharing options...
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