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  #1  
Old 03-05-2013, 03:15 PM
anto543 anto543 is offline
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Default Corsair Vengeance 2000 cracked earcup.
I've had the headphones for little over two months, when I first purchased them the right earcup (the broken side) sounded like it had something loose inside it (I actually made a forum post about this which is still available to view). It eventually stopped making the noise and I disregarded it. Earlier today I put them on and I heard a little snap, and I thought it was just the headphones adjusting, but it was actually the pivot point on the right earcup which had gave way.

I will provide some pictures if you would like to view them, excuse the quality. It is just to give you a general idea.




As you can see, the fracture is slightly above the earcup, it has just literally came to pieces, the earcup is now dangling from the headphones.
Last edited by anto543; 03-05-2013 at 05:26 PM.
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  #2  
Old 03-05-2013, 06:06 PM
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RAM GUY RAM GUY is offline
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Put in a RMA request with the link to the left and let me know your case number. I'll approve it for you and get it exchanged.
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Old 03-05-2013, 06:25 PM
anto543 anto543 is offline
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Originally Posted by RAM GUY View Post
Put in a RMA request with the link to the left and let me know your case number. I'll approve it for you and get it exchanged.
Case #5701634

Cheers for the speedy reply and the replacement, much appreciated. I do really enjoy the product and it's nice to see you looking after your customers so well.
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Old 03-05-2013, 06:39 PM
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RAM GUY RAM GUY is offline
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Your RMA has been approved Anto. Go ahead and fill out the rest of it in the email I sent you and you'll automatically get the instructions after to proceed with the exchange.
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Old 03-05-2013, 08:12 PM
anto543 anto543 is offline
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Originally Posted by RAM GUY View Post
Your RMA has been approved Anto. Go ahead and fill out the rest of it in the email I sent you and you'll automatically get the instructions after to proceed with the exchange.
Thank you so much for your help, much appreciated.
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Old 03-17-2013, 03:23 PM
drats drats is offline
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Default Same issue with cracked plastic housing on right earcup
I have the exact same issue.

RAM GUY, if you are agreeable to help me out in the same fashion, I'll be most appreciative.

Case #5749776

Thanks so much!
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Old 03-17-2013, 05:26 PM
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Originally Posted by drats View Post
I have the exact same issue.

RAM GUY, if you are agreeable to help me out in the same fashion, I'll be most appreciative.

Case #5749776

Thanks so much!
If you've already created a case you don't need to post on the forum. I've responded to your case.
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