rsmccraw Posted January 27, 2012 Share Posted January 27, 2012 So my H60 has been working great, no problems with it at all Up until about 4 days ago My computer ended up being turned off after I woke up one morning and when I tried starting it it would not Bios or post, completly bricked I pulled the graphics card first, noticed the white residue, and figured it was some kind of mold or something, went on to pull all but one stick of ram and disconnected everything, computer still wouldn't post or bios, constantly restarted within 2 seconds of power. It wasn't until I decided to pull the motherboard out that I realised that the H60 had leaked and burnt up all my stuff. Anyway, since I havn't really seen any discussion on the H60's leaking, I figured I would show some pictures. It wasn't a huge leak, but I guess just that little bit is enough to wreck a computer. Here's where I believe the "seal" busted http://i.imgur.com/npN4C.jpg The residue http://i.imgur.com/BCWbl.jpg Another view of the residue http://i.imgur.com/bPuGn.jpg The graphics card http://i.imgur.com/pXnO7.jpg Another of the GFX card http://i.imgur.com/3bvOa.jpg a little bit on the motherboard http://i.imgur.com/UiIbH.jpg Not much at all got on the motherboard, but I can't figure out why it wouldn't boot at all if it's not for the coolant, unless you can fry a motherboard with a pci-e card? Anyways, I've started an RMA, but I havn't gotten anything back yet as far as an rma# or email, I've checked my spam What are my next steps? What should I expect as far as refund/replacements? I had just bought this card a month ago, the motherboard is fairly old, but they aren't cheap to replace either How long should I be expecting? Thanks in advance. Edited to make the pictures into links because they were way too big, sorry about that. Link to comment Share on other sites More sharing options...
Wired Posted January 27, 2012 Share Posted January 27, 2012 Yes, a PCI-E card can fry other components. Some components may be recoverable, as the coolant should be non-conductive. Can't recall the best way to clean it up though. Contact Corsair's support for answers to your other questions: http://www.corsair.com/company/contact/ Link to comment Share on other sites More sharing options...
parsec Posted January 27, 2012 Share Posted January 27, 2012 Yes, a PCI-E card can fry other components. Some components may be recoverable, as the coolant should be non-conductive... I've never heard that the coolant is not conductive. If the coolant is the standard water and a small amount of ethylene glycol, that is conductive AFAIK. Or are you referring to the residue being non-conductive? A damaged PCI-E card could present a short circuit to the power connections in the mother board slot it is in, which might damage the mother board, and possibly damage a cheap PS that does not have protection circuitry. Damaged power connections or voltage regulators in the mother board might damage other components connected to the board, but that is all theoretical. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 1, 2012 Corsair Employee Share Posted February 1, 2012 Submit an RMA request and present your case the way you have posted it. I am pretty sure our CS will work with you to sort this out. Link to comment Share on other sites More sharing options...
nuovo Posted March 20, 2012 Share Posted March 20, 2012 Just curious how this went for you or if you're still working things out. I'm interested in the H60 too, and worry about this happening and how long it'd take to get new parts. Link to comment Share on other sites More sharing options...
peanutz94 Posted March 20, 2012 Share Posted March 20, 2012 Just curious how this went for you or if you're still working things out. I'm interested in the H60 too, and worry about this happening and how long it'd take to get new parts. It all depends. Things like this are a case by case issue and not a guarenteed outcome. If you would happen to have a leak, the best i can tell you is to document things well. Link to comment Share on other sites More sharing options...
nuovo Posted March 20, 2012 Share Posted March 20, 2012 Yeah I can only imagine. After doing some research I've seen that most of the time these leaks are user end faults, with arranging the pipes and too much strain on them. I'm not saying this is the case for the OP though. Ultimately I would love to buy a liquid cooler (less dust to clean after, quieter than some air coolers) but I'm concerned with this type of thing happening. Namely how long it'd take to get replacements issued and all, so I might have to consider something like the EVO I guess. :( Link to comment Share on other sites More sharing options...
peanutz94 Posted March 21, 2012 Share Posted March 21, 2012 Ultimately I would love to buy a liquid cooler (less dust to clean after, quieter than some air coolers Well i'll agree that they are quiter but the dust is about the same if not a little worse. Rads pack up with dust pretty quick depending on your environment. I have to blow my rads out every month. Plus the fans. LOL But there is no way you can beat a water coolers performance with air alone. Link to comment Share on other sites More sharing options...
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