The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Systems > CORSAIR ONE

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 12-06-2018, 08:26 AM
vwoo vwoo is offline
Registered User
 
Join Date: Jul 2018
Posts: 8
POST ID # = 983945
vwoo Reputation: 10
Default Corsair One hard crashes (overheating?)

As of just today, while playing PUBG my Corsair one hard crashes during gameplay. The screen freezes, and the fans crank on to max. The air venting out the top feels super hot. I have to hard power reset to recover the machine (ctrl-alt-del doesn't work).

I've downgraded my NVIDIA drivers to the last release. What should I do?

PS: This may be related to http://forum.corsair.com/forums/show...=155860&page=7. I find often that CL4 service pegs an entire CPU core - it may not be properly moderating the fans?
Reply With Quote


  #2  
Old 12-07-2018, 01:47 PM
Corsair StormShadow's Avatar
Corsair StormShadow Corsair StormShadow is offline
Corsair Employee
 
Join Date: Feb 2016
Posts: 511
POST ID # = 984211
Corsair StormShadow Reputation: 10
Default

Quote:
Originally Posted by vwoo View Post
As of just today, while playing PUBG my Corsair one hard crashes during gameplay. The screen freezes, and the fans crank on to max. The air venting out the top feels super hot. I have to hard power reset to recover the machine (ctrl-alt-del doesn't work).

I've downgraded my NVIDIA drivers to the last release. What should I do?

PS: This may be related to http://forum.corsair.com/forums/show...=155860&page=7. I find often that CL4 service pegs an entire CPU core - it may not be properly moderating the fans?
I would suggest create a ticket on our RMA site if you haven't already done so.
How long have you had this unit? Can you provide me with the SN and PN? Does this only happen in PUBG?
Reply With Quote


  #3  
Old 01-11-2019, 05:17 PM
warezjoe19 warezjoe19 is offline
Registered User
 
Join Date: Jan 2019
Posts: 5
POST ID # = 989338
warezjoe19 Reputation: 10
Default

Did you find a fix? The same thing has happened to mine. If I go into the pubg settings and leave the FPS at "Unlimited," the card eventually overheats (tracked via Link) and either crashes the game or blue screens the computer (hard crash). If I manually enter 60fps instead of unlimited, the fan stays in normal operating conditions.

-WJ
Reply With Quote


  #4  
Old 01-11-2019, 10:55 PM
warezjoe19 warezjoe19 is offline
Registered User
 
Join Date: Jan 2019
Posts: 5
POST ID # = 989399
warezjoe19 Reputation: 10
Default

Attached is what happens when my GPU hits 70 degrees C.
Attached Images
File Type: jpg 20190111_210818.jpg (1.71 MB, 45 views)
File Type: jpg 20190111_210836.jpg (1.93 MB, 35 views)
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 02:02 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.