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  #1  
Old 12-22-2018, 05:14 PM
ambitionz ambitionz is offline
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Default Can anyone help? Ticket#824831

Hi,

My unit (GTX1080 model) started crashing while gaming about a week ago. The game would crash 2 - 3 minutes from launch. There would be a black screen followed by really loud fan noise.

I see that there are similar users encountering issues similar to mine. But I did not see any solutions.

I have submitted a ticket when the issue happened. But I have received two response in total saying they will look into it, with no feedback afterwards.

I am wondering if it is possible to return the unit as this is already my second one; the first one died within a week. If not, can I get a replacement at least? Would a different model help with reliability?

Ticket#824831

Many thanks.
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  #2  
Old 12-27-2018, 02:33 PM
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Corsair StormShadow Corsair StormShadow is offline
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it looks like your refund request is already underway. someone responded to you 2 days ago.
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  #3  
Old 01-08-2019, 10:39 PM
ambitionz ambitionz is offline
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Hate to bring the negative energy to here as people seem happy with the new system update.

However, I am still not hearing back...the last msg I got was the request was sent to relevent department, reply back if not hearing in 48 hours...and that message was five days ago...

What do I have to do to get some help from Corsair?
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