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  #1  
Old 06-20-2019, 10:47 AM
Xyqu!l Xyqu!l is offline
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Default RMA Support for Faulty PSU

Hi. I bought my PSU from Amazon and I have been using my CX750M for 3yrs now and lately i can smell a strong burning smell coming off my psu. I cannot carry on using it for it is dangerous due to the risk of fire. so i made a request for replacement 4 days ago and the status remains open. i tried to contact this number +1 888-222-4346, but everytime i ring this number for numerous times, i end up waiting for more than 20mins and nobody answer my calls. i have no spare psu to use. i believe that my psu has 5yrs warranty. can anyone from this forum help me regarding my psu replacement?

Kind regards,

JM
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  #2  
Old 06-20-2019, 01:11 PM
Corsair Notepad Corsair Notepad is offline
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I apologize but we are experiencing extended wait times for responses at this point as we just changed to a new support system. If you send me a message with your ticket ID I will get it to someone who can have a look at it.
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  #3  
Old 06-22-2019, 05:21 PM
Vegan Vegan is offline
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if your PSU is that hot you may need a larger capacity model to handle the load
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Corsair SPEC-01 chassis with the Corsair AX860i PSU

Hardcore Games - Legendary of the Only Way to Play

I have been a vegan since 1969. I have experienced more prejudice than anyone could possibly ever imagine.
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