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H100i GTX not showing up in Link?


Zwaluu

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So I recently bought and installed the H100i GTX for my computer and then proceeded to download the Corsair Link, however the cooler is not present in Corsair Link. Looking in device manager shows me that the cooler is listed as 'H100iGTX Cooler' in 'Other devices'. I've read somewhere else that during the Corsair Link install it should have prompted me to install a certain hydro driver. It did not do this for me. Checking for Updates through Corsair Link says it does not detect any devices that need updates. I've tried reinstalling Corsair Link multiple times now but it doesn't work. I've been installing version 3.1.5667.
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In Windows Device manager do Update Driver for the 'H100iGTX Cooler'. After doing this post the properties panel and/or any error report panels.

 

The CL installation should do this automatically and Corsair need to fix it to do so.

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When I try to update I get this

"Windows was unable to install your H100iGTX Cooler

 

Windows could not find driver software for your device.

If you know the manufacturer of your device, you can visit it's website and check the support section for driver software"

 

Properties just says there's no driver installed

 

"The drivers for this device are not installed. (Code 28)

 

There is no driver selected for the device information set or element

 

To find a driver for this device, click Update Driver"

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I had an issue with mine as well! It wouldn't show the LED color thing nor the pump speed and it wasn't running the fans very well at all.... Tried using a different usb cable and all... To no avail I took it out and went back to Micro Center and replaced it and hooked everything up and turned it on and viola! Pump color settings and the pump speed monitor was there as well! So I'd say they probably had a bad batch or something from the factory... I'd recommend going to get a new one. GL!
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If there is nothing listed from Corsair in the drivers selection menu, as red-ray mentioned reinstall the LINK software as it should automatically install the drivers.

 

If you still don't get it, go to C:\Program Files (x86) and see if a Silabs folder is there.

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I find it odd, Corsair has not updated the link to new CL version 3.1.5667 on H100i GTX site http://www.corsair.com/en-us/hydro-series-h100i-gtx-extreme-performance-liquid-cpu-cooler. 3.1.5570 is only option to download. The drivers installed correctly from version 3.1.5570 on my system. Plan on setting up CL one time and then never use its GUI without running the risk of it crashing. http://forum.corsair.com/v3/showthread.php?t=142031
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I find it odd, Corsair has not updated the link to new CL version 3.1.5667 on H100i GTX site http://www.corsair.com/en-us/hydro-series-h100i-gtx-extreme-performance-liquid-cpu-cooler. 3.1.5570 is only option to download.

 

Corsair claim the only change from 3.1.5570 to 3.1.5667 is to add H110iGTX support and it's only needed if you have a H110iGTX.

 

When I checked I found they had also fixed the locking and posted http://forum.corsair.com/forums/showthread.php?p=790485.

 

I am keeping my fingers crossed that the locking is correctly implemented and recommend only using CL v3.1.5667 rather than the earlier CL 3.1 releases.
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