The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Thread Tools Search this Thread Rate Thread Display Modes
Old 02-18-2017, 10:28 AM
Elysion Elysion is offline
Registered User
Elysion's PC Specs
Join Date: Feb 2017
Posts: 1
POST ID # = 891780
Elysion Reputation: 10
Exclamation Help towards cancelling Express RMA.

Hey guys!

Alright so basically I issued an express RMA request for my CMK16GX4M2B3200C16 because they were faulty but I realized after doing so that since I used amazon to buy them, it's faster to return them through amazon.

The issue being that even after I closed the request, since it's express RMA there is still an on-going payment for Corsair even though I don't wish to get ANOTHER set of 16gb.

I couldn't find the Express RMA email to join you guys or anything, hence my forum post.


The request number is 6888818
Reply With Quote
Old 02-18-2017, 06:55 PM
Technobeard's Avatar
Technobeard Technobeard is offline
Bearded Corsair Employee
Join Date: Oct 2012
Posts: 4,275
POST ID # = 891827
Technobeard Reputation: 68

When you created the express RMA, there was a disclaimer that you confirmed:
The product you select will be the product you receive. Any error will be on the customer’s part and not Corsair. Please review carefully before submitting. If you wish to cancel the express RMA, please call in or write this in the ticket comment. Closing the ticket will NOT cancel the express RMA.
Please call 888-222-4346 or add a comment to your ticket to cancel the express RMA.
“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett

Last edited by Technobeard; 02-18-2017 at 06:58 PM.
Reply With Quote

cancel, express rma, request, support

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 11:11 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.