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Old 03-02-2019, 03:11 PM
SaltyOx SaltyOx is offline
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Join Date: Mar 2019
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POST ID # = 996147
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Exclamation iCue Software Crashes

The iCue software, after a recent update, started crashing constantly for me. It crashes on startup and often takes multiple attempts to manually run the software for it to finally stay open.

Logs attached that were exported from the iCue software (without the debug logging option turned on) as well as event viewer logs that are pertinent to the Corsair.Service.exe executable. The iCueLogs zip is what your software outputs and I included the iCueEvents.evtx file exported from the event viewer to show you the unhandled .NET exceptions that are crashing the application.

As someone that has developed professionally with the .NET framework for a number of years, you've got some code clean up to do...
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Old 03-29-2019, 07:37 PM
Corsair Calico Jack's Avatar
Corsair Calico Jack Corsair Calico Jack is offline
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Join Date: Oct 2016
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Ugh worthless error codes that don't say anything.

Honestly, driver was probably installed wrong. I'd suggest performing an uninstall and then manually deleting the reg keys associated with iCUE (they're both listed in the CORSAIR folder in Current User and Local Machine).

Then, reinstall with all antivirus programs disabled temporarily to prevent false positives and I'd imagine it'd work normally then.
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.net, bug, crash

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