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Old 01-20-2018, 06:42 AM
Dwest21 Dwest21 is offline
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Default Corsair PRO RGB Wireless SE

Hello, this thread is in accordance with a question I have on warranty policy. I have had the Corsair Pro RGB Wireless Ses for a little over a year now and they have been great and I love them; however, today all of a sudden, the charging port won't allow me to plug in the wireless adapter or the charging cable into it. I am just hoping to find out if the warranty can cover this and I can just get a new one shipped to me? Or if I can just buy the charging port separate? Or if there is something else I need to do? Any answer you can get to me would be appreciated. Thanks.
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Old 01-21-2018, 07:35 AM
Toasted Toasted is offline
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Default

If you cannot plug the charging cable into the port and have tried a different cable (micro-USB to Type A), Request an RMA for a replacement.

Corsair provides a two year warranty for their headsets. Make sure you attach your invoice as proof of purchase.
https://support.corsair.com/
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charging cord, charging problem, headset, void, warranty

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