The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 05-19-2019, 01:24 PM
Aditya_T Aditya_T is offline
Registered User
Aditya_T's PC Specs
 
Join Date: May 2019
Posts: 0
POST ID # = 1005014
Aditya_T Reputation: 10
Default One of my DRAM is dead(Verified after trying in different computer)

Hi,
I built my system 2 months ago and also in it, I installed
Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz C16 Desktop Memory Kit - Black (CMK16GX4M2B3200C16). It all worked fine till last week.
I found out that the frame rates on my game have dropped and when i checked my system info, i only found that there was only 8gb of ram instead of 16gb.
I thought that there was some problem with the mobo, but after testing the ram on a different mo, i found out that one of the dram sticks is dead.
I look up to a reply if there is any possible replacement or fix of the product. I would highly appreciate if so.
Regards,
Aditya Thakur
Reply With Quote
  #2  
Old 05-20-2019, 11:24 AM
Corsair Wootaru's Avatar
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
 
Join Date: Aug 2018
Posts: 0
POST ID # = 1005100
Corsair Wootaru Reputation: 17
Default

Hello Aditya_T,

You would need to create a ticket on support.corsair.com and a representative will be able to help you on the ticket.

Best,
Wootaru
Reply With Quote
Reply

Tags
corsair vengeance 16gb

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:12 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.