Xyqul Posted June 20, 2019 Share Posted June 20, 2019 Hi. I bought my PSU from Amazon and I have been using my CX750M for 3yrs now and lately i can smell a strong burning smell coming off my psu. I cannot carry on using it for it is dangerous due to the risk of fire. so i made a request for replacement 4 days ago and the status remains open. i tried to contact this number +1 888-222-4346, but everytime i ring this number for numerous times, i end up waiting for more than 20mins and nobody answer my calls. i have no spare psu to use. i believe that my psu has 5yrs warranty. can anyone from this forum help me regarding my psu replacement? Kind regards, JM Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted June 20, 2019 Corsair Employee Share Posted June 20, 2019 I apologize but we are experiencing extended wait times for responses at this point as we just changed to a new support system. If you send me a message with your ticket ID I will get it to someone who can have a look at it. Link to comment Share on other sites More sharing options...
Vegan Posted June 22, 2019 Share Posted June 22, 2019 if your PSU is that hot you may need a larger capacity model to handle the load Link to comment Share on other sites More sharing options...
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