The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Cooling

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #16  
Old 12-07-2018, 07:48 AM
Drinzler Drinzler is offline
Registered User
Drinzler's PC Specs
 
Join Date: Dec 2018
Posts: 1
POST ID # = 984159
Drinzler Reputation: 10
Default

Same issue here, newly built pc with Asus Z390 motherboard. LED's work on the fans but I can't find anyway to get the pump LED working.
Reply With Quote


  #17  
Old 12-10-2018, 10:58 PM
ocgenie ocgenie is offline
Registered User
 
Join Date: Dec 2018
Posts: 4
POST ID # = 984788
ocgenie Reputation: 10
Default

Hello folks,

I have Z97 Asus board (Sabertooth) I spoke a to a tech on 12-10-2018 and they had suggested on Asus boards to disable the Q fan control (BIOS fan curve) since it starts at a low RPM. This was after I returned my H100i Platinum to the retailer for a replacement. I understand that there is some discussion that Molex to SATA conversion may cause this issue since Molex and SATA do different amps from what I understand. The tech concluded that I most likely just had bad LED's. Corsair iCue detected that everything was working though, however some BIOS's (at least mine) detected the pump was at a much higher RPM (almost double) what issue says. I imagine this might be because of the factory fun curve on the BIOS side? Hope this gives you folks some idea for your MSI boards as well being given this logic if it has something similar. I understand the CPU cable only is a tach for monitoring the RPM's, but to my thought, if the BIOS curce is under what the pump can do minimum then you might to adjust the curve... I was planning on programming the pump LED's to give me a visual of my CPU temp.
Reply With Quote


  #18  
Old 12-12-2018, 03:04 PM
Dale_ Dale_ is offline
Registered User
 
Join Date: Dec 2018
Posts: 3
POST ID # = 985062
Dale_ Reputation: 10
Default

Quote:
Originally Posted by ocgenie View Post
Hello folks, to first start off, I have a H100i platnium, but this might also help some with different model AIO coolers.

I did some testing and found that (after support insight) that A 4 wire SATA extension connected between the PSU and the SATA power on the motor/pump will not power the pump OR might be a remedy of why some are not getting LED's turning working on their unit. I definitely found that in my case a molex to SATA converter doesn't work either.

So in conclusion, I found that going straight to the PSU's SATA works the best, I have not tried a 5 pin/wire SATA extension though.
Try this fix from ocgenie - It worked for me!

It was a molex to sata connection that was causing the problem all along.. Plugging it into a sata connector direct from PSU fixed the problem and the LEDs on pump now work!

Last edited by Dale_; 12-12-2018 at 03:09 PM.
Reply With Quote


  #19  
Old 12-12-2018, 06:23 PM
Pillakachu Pillakachu is offline
Registered User
Pillakachu's PC Specs
 
Join Date: Dec 2018
Posts: 4
POST ID # = 985088
Pillakachu Reputation: 10
Default

i have the sata connector direct from psu and same issue
Reply With Quote


  #20  
Old 12-12-2018, 06:38 PM
ocgenie ocgenie is offline
Registered User
 
Join Date: Dec 2018
Posts: 4
POST ID # = 985090
ocgenie Reputation: 10
Default

Quote:
Originally Posted by Pillakachu View Post
i have the sata connector direct from psu and same issue
I tried a 4 wire SATA extension and it did NOT work, you have to have a sata connector that has all the wires from what I found out for my self.
Reply With Quote


  #21  
Old 12-12-2018, 08:26 PM
Pillakachu Pillakachu is offline
Registered User
Pillakachu's PC Specs
 
Join Date: Dec 2018
Posts: 4
POST ID # = 985100
Pillakachu Reputation: 10
Default

yes but didnt work
Reply With Quote


  #22  
Old 12-14-2018, 02:38 AM
Tabttu Tabttu is offline
Registered User
Tabttu's PC Specs
 
Join Date: Dec 2018
Posts: 2
POST ID # = 985316
Tabttu Reputation: 10
Default

Whoever figured this out, THANK YOU!

I had mine connected through a SATA power splitter... So, after spending a few hours re-routing my cables, I was able to plug the AiO directly to the PSU. Problem solved!!! Now all the LED's (on the ML fans, and the waterblock), work perfectly! I'm so relieved that I don't have to RMA and install a new one again. I hope everyone else that's having trouble with the LED's is able to resolve the issue, and get everything working properly.
Reply With Quote


  #23  
Old 12-16-2018, 12:14 PM
Frozone Frozone is offline
Registered User
Frozone's PC Specs
 
Join Date: Dec 2018
Posts: 1
POST ID # = 985713
Frozone Reputation: 10
Default

Just put together a new build
Asus Z370-A motherboard
Corsair vengeance RGB Vengeance 32gb ram
i7 8700k cpu
GeForce 1080Ti gpu
NZXT case
Crucial m.2 ssd 500gb
Crucial m.2 ssd 1TB
Western Digital Blue 1TB Hdd
Elgato 4K 60fps capture card
Corsair AIO h100i RGB Platinum cooler

Everything works fine but the h100i pump head does illuminate at all.
The icue shows the pump head and illumination control but it doesn’t work.
I will contact Corsair tomorrow.
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 08:43 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.