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  #1  
Old 12-08-2018, 10:11 AM
nebula422 nebula422 is offline
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Default Void Pro USB not working

Sorry to intrude, but my headset stopped working yesterday during a livestream and I can't seem to fix it.

When I plug in these headphones, I hear the three beeps you're supposed to hear, but no "mic on" that it says after. I can't hear anything and I can't speak. In the ICUE application, it detects the headphones and I am able to change the colors.

(NOTE: While writing this, my computer is telling me there is "No audio output device installed")
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  #2  
Old 12-10-2018, 03:46 PM
Corsair Mint Corsair Mint is offline
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Hi nebula422, can you try a different USB stack to see if it rerecognizes the headset? Or perhaps on another system to see if the issue carries over?
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  #3  
Old 12-16-2018, 02:40 AM
ultrex ultrex is offline
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My headset just quit working all of a sudden. Will not turn on at all. This is a replacement headset that I just got last week.
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  #4  
Old 12-17-2018, 07:10 PM
Corsair Mint Corsair Mint is offline
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No further detections in iCUE as well? If so, put in a ticket with support, it sounds like a bad headset.

http://support.corsair.com
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