ksmith3036 Posted September 3, 2010 Share Posted September 3, 2010 I bought a new HP laptop this summer, but replaced the original hd with a Force 240GB - CSSD-F240GB2-BRKT. Everything has worked fine, really haven't had any problems either with sleep mode, hibernation or anything. But yesterday was a different story: First sign was that after a boot from hibernation, Windows 7 complained that it was an abnormal shutdown, so had to boot from scratch. Then, at next boot (after another hibernation): The computer said there was no operating system on the disk. Tried to boot without battery on external power, as suggested by some on the forum, but to no help. I booted up on Win7 DVD, and opened a command prompt in repair mode. The disk was unformatted, seemed to have lost at least it's partition information. Using a USB pen, I tried finding partitions using several tools: Partition Find and Mount, EASEUS Data Recovery Wizard and EASEUS Partition Master. They did not find a single partition on the disk, of the four that was there before the crash. Today I ran the HxD hex editor and opened the disk, and browsing it, I only seem to find bytes containing 0 (except a signature in the first sector, which I guess Win7 wrote ehen booting off DVD). Of course I haven't browsed the complete disk, but I yet to find any content at all. Hxd is right now creating statistics of the disk for me, maybe that will show if there is any content on the disk. For now, it seems to me that the disk suddenly has been emptied/completely erased, and if this is the case: HOW COULD THIS HAPPEN?? Maybe a trim command on shutdown was somehow mangled, so that it trimmed the whole disk? If so there must be some lack of safeguard in the TRIM command. TRIM shouldn't be allowed to trim a complete disk. Or maybe the SSD faulted, and only gives me zero's? My PC is a HP Elitebook 8440p (VQ664EA). OS: Windows 7 Enterprise x64 BIOS: AHCI-mode No special drivers or config's done. I will reinstall Windows on the disk again, for test, but to me this SSD thing seems to be to risky to use. There must be dangerous bugs in the firmware. Kaare Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 3, 2010 Corsair Employee Share Posted September 3, 2010 Please run crystal disk info and tell me the firmware version. Link to comment Share on other sites More sharing options...
ksmith3036 Posted September 8, 2010 Author Share Posted September 8, 2010 CrystalDiskInfo says Firmware v1.0. I did reinstall Windows 7 on the drive, and it still works! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 9, 2010 Corsair Employee Share Posted September 9, 2010 NP Please let me know if that happens again and I would create a image or back up of the drive should it happen again you can recover the drive and we can get it replaced. But I have had that happen on a spinning HDD in my case a update wiped the drive. Link to comment Share on other sites More sharing options...
JLC Posted October 6, 2010 Share Posted October 6, 2010 Just writing to notify that the exact same thing happened with my F80. Firmware: 320A13F0 Raw Read Error Rate: 118, worst 116 Retired Block Count: 94 On-the-Fly ECC Uncorrectable Error Count: 118, wors 116 SSD Life left: 91 I was running Windows 7 Ultimate x64 with TRIM enabled and got a BSOD after sleep mode. Then the disk was erased (showed up as unallocated). Using some recovery tool the only thing left on the disk was 4 sytem files; something to do with the NTFS file sytem. Not more than 200mb of data... What the heck? :mad: This happened after a month of use and I lost several important files. If failure within a month is normal then this product should have a big red warning on it! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 7, 2010 Corsair Employee Share Posted October 7, 2010 This is not our drive, can you post a picture of the label and where did you purchase it? Firmware: 320A13F0 Link to comment Share on other sites More sharing options...
JLC Posted October 8, 2010 Share Posted October 8, 2010 This is not our drive, can you post a picture of the label and where did you purchase it? Maybe be more careful before you state that it isn't... I attached the image and it is bought at one of the most known Norwegian online stores called Komplett.no Is this a clue? http://forum.corsair.com/v3/showthread.php?t=88786 Link to comment Share on other sites More sharing options...
Yellowbeard Posted October 8, 2010 Share Posted October 8, 2010 Can you post a screenshot of CrystalDisk info? What RAM GUY is saying is that we do not have a firmware 320A13F0 and have never sold a drive with any firmware numbered like this. Our firmwares are in fact based on the 3.1.0 and 3.2.0 SandForce firmwares but, we do not use that numbering system. Our firmwares to this point are 1.0 (3.1.0) and 1.1 (3.2.0). Link to comment Share on other sites More sharing options...
JLC Posted October 8, 2010 Share Posted October 8, 2010 Can you post a screenshot of CrystalDisk info? What RAM GUY is saying is that we do not have a firmware 320A13F0 and have never sold a drive with any firmware numbered like this. Our firmwares are in fact based on the 3.1.0 and 3.2.0 SandForce firmwares but, we do not use that numbering system. Our firmwares to this point are 1.0 (3.1.0) and 1.1 (3.2.0). Okay, here is a screenshot for you! I have no reason to believe it is a fake disk. And I think it was sealed when I got it so I don't see how anyone could have changed the firmware. This sure is interesting! Link to comment Share on other sites More sharing options...
JLC Posted October 11, 2010 Share Posted October 11, 2010 Any thoughts about this? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 11, 2010 Corsair Employee Share Posted October 11, 2010 Where did you purchase the drive from and when did you purchase it? Link to comment Share on other sites More sharing options...
Yellowbeard Posted October 11, 2010 Share Posted October 11, 2010 Where did you purchase the drive from and when did you purchase it? I attached the image and it is bought at one of the most known Norwegian online stores called Komplett.no Komplett in Norway. ::pirate:: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 11, 2010 Corsair Employee Share Posted October 11, 2010 Please use the link on the left and request an RMA then let me know the RMA number and let me know the RMA number once you have it and I will give you instructions where to send it. Link to comment Share on other sites More sharing options...
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