The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 02-13-2019, 11:31 AM
Steph Amiel Steph Amiel is offline
Registered User
 
Join Date: Apr 2017
Posts: 2
POST ID # = 994063
Steph Amiel Reputation: 10
Default No progress on ticket #850806

Hello
It's been almost a week now that i've sent my ticket and still got no answer,i'm patient and i understand delays but it's getting a bit too long IMO .
thanks
Reply With Quote
  #2  
Old 02-13-2019, 11:48 AM
Cubuss Cubuss is offline
Registered User
 
Join Date: Feb 2019
Posts: 0
POST ID # = 994066
Cubuss Reputation: 10
Default

seems im not the only one,

Also their website says chat support but when i click on it it just redericts to the support page requiring me to make a ticket,
Reply With Quote
  #3  
Old 02-13-2019, 12:46 PM
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
 
Join Date: Aug 2018
Posts: 0
POST ID # = 994079
Corsair Wootaru Reputation: 17
Default

Hello Steph Amiel,

I am sorry for the delay in the response, I've just checked your ticket and it looks like someone is already assisting you. If you have any concerns feel free to let me know.

Best,
Wootaru
Reply With Quote
  #4  
Old 02-13-2019, 12:47 PM
Steph Amiel Steph Amiel is offline
Registered User
 
Join Date: Apr 2017
Posts: 2
POST ID # = 994080
Steph Amiel Reputation: 10
Default

You can access the chat only if agents are available otherwise you won't get a link to click on
I managed to get in touch with the chat and everything is fine now
Reply With Quote
  #5  
Old 02-13-2019, 12:52 PM
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
 
Join Date: Aug 2018
Posts: 0
POST ID # = 994082
Corsair Wootaru Reputation: 17
Default

Hello Steph Amiel,

Thanks for letting me know, I'll see what is going on with the chat.

Best,
Wootaru
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:38 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.