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  #1  
Old 02-06-2019, 10:38 AM
string_zero string_zero is offline
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Default No progress on ticket #849234

Bought Corsair One i160, few days after fan became very loud. Created ticket, they asked stress test report. After getting it support went silent. Excuse me, this is almost $4k PC, it is very expensive. Can you imagine how do I feel for spending this lot of money for broken unit?
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  #2  
Old 02-06-2019, 03:47 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello string_zero,

I went to look at your ticket and it looks like there was a response from one of our tech support agents. They had forwarded your information to our Corsair One team to see what is going on with the issue you're experiencing. We are working on finding a resolution for your issue.

Best,
Wootaru
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Old 02-06-2019, 03:59 PM
string_zero string_zero is offline
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Yeah, thay responded a couple hours before that my loud fan noise was within specs... honestly, I am confused now. Even don’t know what to expect.
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Old 02-13-2019, 09:52 AM
string_zero string_zero is offline
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I can't get a replacement, what the heck? Support keep telling me some excuse over the phone like their tool is not working and they cant check if unit is available or don't want to charge me twice. I am waiting more than a week for replacement! Are you kidding me? I bought $3600 defective PC THAT I CANNOT USE AND I CANNOT GET A REPLACEMENT! HUH?! WHAT IS GOING ON?
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  #5  
Old 02-13-2019, 12:05 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello string_zero,

I am sorry about what is going on, I will have a talk with them to see what is going on with your ARMA. I will do my best to see if we can get it processed for you.

Best,
Wootaru
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