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Old 02-06-2019, 08:43 PM
jmccomas85 jmccomas85 is offline
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Default How long does it take to respond to a ticket

Hello, I am just wondering what the average wait time for a response to a ticket is. I submitted a ticket on 2/2 and I haven't heard anything back yet.

Ticket #848659
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Old 02-06-2019, 10:04 PM
usmanrasheed44 usmanrasheed44 is offline
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The fastest way to get any answer regarding your ticket is to use either live chat or phone chat as it takes them weeks to reply to just the ticket alone.
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Old 02-07-2019, 12:45 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello jmccomas85,

I will ask one of our tech support agents to look at your ticket, to see if they can help find a resolution to your ticket.

Best,
Wootaru
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