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Old 02-02-2019, 05:58 AM
UKChris UKChris is offline
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Default is the express replacement option still available for the UK

I have raised a ticket for a failing(ed) h115i (this is actually a replacement that had also gone wrong just over a year ago).

Anyway, last time i had the option to request an express replacement, however this time the RMA does not list this as an option.

Also, has anyone ever asked to have there replacement unit upgraded to the newer model, I am willing to pay the difference, I am just loosing confidence in this version.
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Old 02-04-2019, 03:03 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello UKChris,

We still are able to process an express RMA. Please create a ticket on support.corsair.com once Technical support has reviewed your ticket please inform them that you want to process an ARMA.

As for the concern regarding upgrading to a newer model, we would have to send out the same model back as a replacement, but I will see what I can do to help you as well once the ticket has been created.

Best,
Wootaru
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Old 02-04-2019, 05:19 PM
UKChris UKChris is offline
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Wootaru

I spoke to the support team today and they have sorted everything out, thanks for your response.
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