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Old 01-20-2019, 12:10 PM
tjhess tjhess is offline
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Default Same Issue

Hello I purchase the Obsidian 500D RGB case and just did my build yesterday with the same USB issues on the Commander Pro as you all.

AMD Ryzen 7 2700X
Corsair H100i RGB Platinum cooling

This frustrates me beyond belief that this wont work. I currently have the Commander Pro unplugged so that the H100i is connected to the motherboard.

Any help update? I tried all of the methods and force firmware upgrade and still nothing will solve this.


T.J. Hess
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Old 01-28-2019, 10:47 AM
Trick0502 Trick0502 is offline
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same issue. anyone got a fix?
asus x470 prime
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Old 02-16-2019, 11:15 AM
tinsuke tinsuke is offline
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Angry Disappointed

Hey all, tired of waiting for a fix that won't come, I took matters into my own hands to fix the issue.

I had a free USB 3 header in my Motherboard, and one of these laying around:

So, what I did was buying this adapter:

And I could connect my AX1200i and finally have the data back in Corsair Link (can't use iCue, I have an original H100i that isn't compatible with it).

But if you also have a free USB 3 header, all you'd need is one of these:

Hope you guys have it sorted out too.
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Old 03-18-2019, 02:13 AM
justcallmetheki justcallmetheki is offline
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Default Here is a decent fix if you only have a single usb2 header.

If you modify the commander pro USB port going to the motherboard you can connect the bottom 4 wires to half of the USB header and connect the other USB device (in my case the H100i pro) to the other 4 pins of the same header. I made a YouTube video explaining it in more detail, Will link it below. If an admin as an issue with me linking my YouTube video, PM me and I will remove it.
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