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Old 02-11-2019, 10:53 PM
MeanD MeanD is offline
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Join Date: Feb 2019
Location: Amsterdam, the Netherlands
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POST ID # = 993788
MeanD Reputation: 10
Thumbs up On a positive note about Corsair customer support

For starters, I wasn't happy because the tilt\lock mechanism on my T2 Road Warrior arrived broken, this chair is just one month old and should last me a while. Kind of disappointing but this can happen. Submitted an RMA request and waited for response. After reading some comments here on the forum I was afraid that it would cost me a fortune to return the chair or at least the broken part with regards to the standard return policy but none of that. Within a day of contacting Corsair Mint here on the forum the problem was resolved and my rma was approved. They will send a replacement part and I do not need to send back the faulty part.

I'm very happy with this solution and want to say thank you to Corsair Mint and all the other wonderful and dedicated people at Corsair customer support!
I give them a big thumbs up!
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