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  #1  
Old 01-10-2019, 05:42 PM
Cristiancs Cristiancs is offline
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Default More than a week without updates after rma arrived to warehouse

Ticket Number : #812471

The RMA item arrived on December 31 to the warehouse and my ticket has received 0 updates.
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  #2  
Old 01-11-2019, 01:21 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello Cristiancs,

I am very sorry for the delay, I have checked your ticket and left a response. I went in and found out what was wrong with your ticket and resolved it.

Best,
Wootaru
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Old 01-19-2019, 03:32 PM
Cristiancs Cristiancs is offline
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Hi, another week and i have received no info about the RMA other than your reply.
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Old 01-21-2019, 12:04 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello Cristiancs,

Your replacement is still on its way from the courier. Please check your ticket for more detailed information.

Best,
Wootaru
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  #5  
Old 01-23-2019, 02:51 PM
Cristiancs Cristiancs is offline
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thanks, i didn't received the tracking number so i didn't know that it was shipped jeje.
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