Corkscrew Posted May 30, 2019 Share Posted May 30, 2019 I bought a Carbide Spec Omega RGB case recently and everything works fine, but as soon as i shut down my pc and start it back up icue does not detect the case anymore. It detects my Corsair Void Pro Headset, but not the Case. I have tried everything....... I updated the software to the latest version..........nothing I updated the firmware on both the Headset and Case............nothing Uninstalled and reinstalled software and updated firmware..........nothing I did a Repair on the software as well..............nothing I updated the Corsair HID Device driver in Device Manager............nothing I have checked cables and all is connected correctly. I have read all the forums with similar issues and followed all the advice, but nothing seems to work. I even updated the Bios and tried with Fast Boot Disabled and USB hand off enabled....................nothing I bought a 3 pack of the HD120mm Fans and added that to my system as well. It worked 100%. The only way i can get it to work is if i shut down the pc and disconnect the usb 2 header cable from the motherboard and plug it back in. Iv'e switched it around to other headers as well. same story. When i restart my pc there are no issues it's only when i shut down my pc when this happens. I'm getting sick and tired of trying to sort this problem out. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Caliente Posted May 30, 2019 Corsair Employee Share Posted May 30, 2019 Sounds like you may have an issue with your Lighting Node Pro. I would advise getting it replaced through our support page. Link to comment Share on other sites More sharing options...
Corkscrew Posted May 31, 2019 Author Share Posted May 31, 2019 i had a further look on the internet about usb drivers and such. Came across a forum where someone had a similar issue with a corsair device not being detected in icue and some IT guy said he should try downloading original Asmedia USB3.1 drivers for his motherboard. i downloaded the driver and installed it. So far it seems to be working. I'll see what happens in the next few days. If it does not work i will try and switch out the Lightning Nod Pro with the one i got in the box with the 3 HD 120mm Fans and see if it makes a difference. Link to comment Share on other sites More sharing options...
Corkscrew Posted June 5, 2019 Author Share Posted June 5, 2019 Just an update. It worked fine until this morning. It started acting up again with not showing up in ICUE. Link to comment Share on other sites More sharing options...
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