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Broken Windows on Air 540 - No response on ticket


Craterloads

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My Corsair Air 540 side window panel has broken from the top corner. It was a little loose when i got it but ignored it. Anyhow when moving case and adding a little pressure a little piece has broken in the corner where the clip is, so the windows is loose and peeled away a little in that corner.

 

I opened a ticket 7 days ago yet not had a response?

 

Ticket - 6447379

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  • 3 weeks later...

It's been nearly a month since I opened ticket.

 

Last response was 2 weeks ago stating

 

I'll go ahead and approve for another side panel to be sent out to you.

 

Yet I haven't received anything nor has tracking information been updated or any indication that a replacement has been sent.

 

Always told corsair had good customer service, does not appear to be that way. Nearly a month and no closer to having my issue resolved ):

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