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No rma progress from 30 august


arditi

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HELLO!

I requested a rma for my front usb panel in my 600t white. the rma number #4996764 was issued on 30 august and they told me that they will ship a new i/o front panel.

 

After 1 week i don't see any update in the messaging thread with tech support. At least a message to tell me that we received the rma and we are working on it.

 

How do I know when they ship the replacement part? Will I get an e-mail with the tracking number?

 

thank you

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  • Corsair Employee
I am sorry but I am also sure the order is being processed and it can take up to 15 days on spare parts, but I have sent our customer service a message and asked them to see what they can do for you and let you know the status.
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I am sorry but I am also sure the order is being processed and it can take up to 15 days on spare parts, but I have sent our customer service a message and asked them to see what they can do for you and let you know the status.

thank you RAM GUY

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