wheelman233 Posted January 24, 2013 Share Posted January 24, 2013 Hey everybody, I have been having a problem with corsair link regarding my psu. I have it properly installed with the usb dongle plugged into the motherboard and the back of the power supply, but yet when I check corsair link, for some reason it shows my cpu, and my gpu, but the psu is no where to be found. I updated my bios on my Sabertooth x79 and am running on windows 7 HP, any ideas? Link to comment Share on other sites More sharing options...
Toasted Posted January 25, 2013 Share Posted January 25, 2013 Have you tried reinstalling the LINK USB Dongle Drivers? Programs and Features Corsair Link USB Dongle..... > Uninstall. Go to C:\Program Files (x86)\Corsair\CorsairLink 2\Drivers and double click CorsairUsbDongle.exe and it should install the drivers. Load up the dashboard and see if it's detected. If not, delete the profiles and see if that helps. Windows Key + R type this %appdata%\Corsair Delete the profiles folder and sierra2_ui.cfg Load the dashboard and see if the AXi is detected. If not, Check Device manager and see if there are any errors under the device. Latest drivers/BIOS? Link to comment Share on other sites More sharing options...
wemdee Posted January 28, 2013 Share Posted January 28, 2013 Are you using the 2.x link software? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 5, 2013 Corsair Employee Share Posted February 5, 2013 One issue that I have ran into on some of the newer MB's both AMD and Intel is the the USB 2.0 Ports seem to be running off of the USB 3.00 Controller and will not function properly until the Chipset and USB 3.0 Drivers are installed. So please be sure to install all MB and Chipset Drivers and rtun Windows Update and install everything that is listed. Link to comment Share on other sites More sharing options...
TAnker737 Posted February 8, 2013 Share Posted February 8, 2013 I'm also having issue, I just purchased a AX-1200i and I reformated installed all the drivers, everything was running fine(psu was active in corsairlink) but my CPU cooler (thermaltake water 2.0 extreme) wasnt working. I found out that I missed one driver (Intel® Management Engine Interface). and now its the opposite my corsairlink wont work and my CPU cooler works fine. I'm currently have asus x79 Sabertooth mobo win7 64bit. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Toasted Posted February 9, 2013 Share Posted February 9, 2013 Have you tried reinstalling the software? Check Device Manager are there any errors listed? Delete the profiles folder and sierra2_ui.cfg from %appdata%/Corsair and see if that helps. Link to comment Share on other sites More sharing options...
TAnker737 Posted February 9, 2013 Share Posted February 9, 2013 yeah reinstalled corsair software and now both corsair and thermaltake wont work, I also deleted the files in appdata and nothing. when I open corsairlink a get all the other readings except the power tab section, which is one of the main reason i got this psu. Link to comment Share on other sites More sharing options...
TAnker737 Posted February 9, 2013 Share Posted February 9, 2013 Well I unistalled both and reinstall just corsairlink and it works. Seem to me that corsair and thermaltake wont play good together, so im just going to leave corsairlink on and will have to control the cpu cooler threw the mobo I guess. Link to comment Share on other sites More sharing options...
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