ToWn3r Posted October 17, 2018 Share Posted October 17, 2018 Upon starting the system after shutting down windows the system will not boot into windows. The keyboard will light up and the bios screen with key options will be displayed for a second before the keyboard goes dark. Hard resetting the system results in the same thing except this time the system correctly detects the boot drive and loads windows. Has anyone else experienced this? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted October 17, 2018 Corsair Employee Share Posted October 17, 2018 It sounds like your unit could potentially be part of the recall. Please open a ticket with us and we will help you to the best that we can. Link to comment Share on other sites More sharing options...
ToWn3r Posted October 17, 2018 Author Share Posted October 17, 2018 Ahh no way! I just got this as the replacement for my last unit that wouldn't post. Ticket #783421 Link to comment Share on other sites More sharing options...
ToWn3r Posted October 19, 2018 Author Share Posted October 19, 2018 Would you recommend creating a new separate ticket for this new issue? Link to comment Share on other sites More sharing options...
Some1Else Posted October 22, 2018 Share Posted October 22, 2018 Ever since the Spectre/meltdown patches, I started experiencing this more and more. I've had far less problems since updating to Win10 1809 in the last week or so - it boots straight in. My OS build is 17763.55. That said, now Device Manager reports that my video card (1080): "Windows has stopped this device because it has reported problems. (Code 43)". I updated the driver to 416.34, rebooted - Device Manager still reports the video card issue. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted October 23, 2018 Corsair Employee Share Posted October 23, 2018 Definitely create a new ticket for this issue so they can tackle it in support for you. Link to comment Share on other sites More sharing options...
ToWn3r Posted October 24, 2018 Author Share Posted October 24, 2018 That is strange. Being this is a replacement unit I think the spectre/meltdown patch was pre-installed. Windows Info Edition: Windows 10 HomeVersion: 1803OS build: 17134.345 Support recommend the following which has worked so far. :) Can you do a CMOS reset and see if this will remedy the issue? 1. Unplug the power cord from the unit. 2. At the rear of the unit, locate the small button that reads "Clear CMOS" 3. Press and hold "Clear CMOS" for 25 seconds and release. 4. Reconnect the power cable and power on the system. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted October 25, 2018 Corsair Employee Share Posted October 25, 2018 That is strange. Being this is a replacement unit I think the spectre/meltdown patch was pre-installed. Windows Info Edition: Windows 10 HomeVersion: 1803OS build: 17134.345 Support recommend the following which has worked so far. :) Did this clear up the error in Device Manager? Link to comment Share on other sites More sharing options...
ToWn3r Posted October 25, 2018 Author Share Posted October 25, 2018 I luckily am/was not getting any errors in Device Manger like Some1Else is experiencing. Link to comment Share on other sites More sharing options...
jrgettler Posted December 28, 2018 Share Posted December 28, 2018 I am having the same problem with the K70 RGB mk.2 Low Profile and i have tried 2 of them now and still cannot get windows to post. I cannot do a hard reset for some ungodly reason... The firmware they are sending is in a .bin and i cannot get it to unzip or anything. I am waiting for corsair to respond. any suggestions? Link to comment Share on other sites More sharing options...
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