Roennest Posted February 21, 2010 Share Posted February 21, 2010 Can anyone help me figure out why it has been 11 days since the last update on my rma status:confused: And how long do I have to wait for the new parts? RMA Status for TSX Case #1339983 [ Go to your case ] Thank you for choosing Corsair products! The following is the status of your RMA Number 1149051. RMA Issued On: 2/8/2010 Defective Parts Received on: 2/11/2010 * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair Part Number Received: N/A Quantity Received: N/A RMA Replacement Parts Ship Date: N/A Replacement Part Number: N/A Replacement Part Quantity: N/A Replacement Shipping Method: N/A Replacement Shipping Tracking Number: N/A Link to comment Share on other sites More sharing options...
Roennest Posted February 22, 2010 Author Share Posted February 22, 2010 Anyone know?? Corsair got the parts 11 days ago Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 22, 2010 Corsair Employee Share Posted February 22, 2010 I have sent our customer service a message and asked them to check this and contact you ASAP. But you are welcome to contact them from the Contact link on our main web site if you like. Link to comment Share on other sites More sharing options...
Roennest Posted February 22, 2010 Author Share Posted February 22, 2010 Thank you.. looking forward to hearing from them:) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 23, 2010 Corsair Employee Share Posted February 23, 2010 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
Roennest Posted February 24, 2010 Author Share Posted February 24, 2010 Okay now the tech support have sent me a message about a replacement offer and i have accepted, but they still haven't replied/confirmed it/shipped it.. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 24, 2010 Corsair Employee Share Posted February 24, 2010 I have called them for you and they will contact you shortly. Link to comment Share on other sites More sharing options...
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