eggplantlow Posted February 8, 2019 Share Posted February 8, 2019 I just updated iCue to the latest version (3.12.118) and now the side buttons on my M65 Elite don't work when iCue is open. I close iCue and the side buttons work just fine. I did a force update of the mouse firmware and that didn't work to fix the issue. Link to comment Share on other sites More sharing options...
eggplantlow Posted February 8, 2019 Author Share Posted February 8, 2019 Within 10 minutes of me making this post there has been an M65 elite firmware update and it has not fixed the issue unfortunately. Link to comment Share on other sites More sharing options...
eggplantlow Posted February 8, 2019 Author Share Posted February 8, 2019 I also just noticed that a key toggle macro on my K70 rapidfire no longer works. It is firmware version 3.08 Link to comment Share on other sites More sharing options...
c-attack Posted February 8, 2019 Share Posted February 8, 2019 Try going into your Windows settings -> Applications and going a modify/repair install on iCUE. This has been known to happen now and again, not version or mouse specific. Link to comment Share on other sites More sharing options...
eggplantlow Posted February 8, 2019 Author Share Posted February 8, 2019 Try going into your Windows settings -> Applications and going a modify/repair install on iCUE. This has been known to happen now and again, not version or mouse specific. Thank you, I'll try that when I get home later. I've had other weird issues where the firmware force update fixed and the repair install didn't but I should have tried that. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted February 9, 2019 Corsair Employee Share Posted February 9, 2019 If the above posted suggestion does not work, try cleanly reinstalling iCUE. First, locate the iCUE installation folders in Windows and delete them manually: C:\Program Files (x86)\Corsair C:\Users\[username]\AppData\Local\Corsair C:\Users\[username]\AppData\Roaming\Corsair Then locate the various registry keys related to iCUE. These can be modified by opening the program RegEdit, which comes default in Windows. Just open your START menu on the bottom left of the screen, and type "Regedit". Then you need to delete these two folders: HKEY_CURRENT_USER\Software\Corsair HKEY_LOCAL_MACHINE\SOFTWARE\Corsair That will generally get you around the error. Link to comment Share on other sites More sharing options...
Micr0N0va Posted February 21, 2019 Share Posted February 21, 2019 This worked for me. Thanks for posting. Link to comment Share on other sites More sharing options...
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