HX1000 Random Shut Off

[soulscreamer]

Sorry for my noob english

I experience random shut off when playing games. I cant powerup my rig after that.
I can use it again after 1 or 2 hour.

I already test it with paper clip, sometimes the fan is spinning , sometimes not.
I test it with casebuy power supply tester but the led not lights up

I test the psu onto another rig, i cant powerup also

can i rma it without the shop receipt?
btw im live in malaysia

[RAM GUY]

Where did you purchase the PSU? I would ask the reseller if they can help you if not then Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it.

[soulscreamer]

I buy it here The seller have shop also, the address is here

I can power up the rig right now.
Testing stability and temperature,
Reply the result later :)

[soulscreamer]

i set the bios to default value
the temperature is ok,there is no overheat component
it pass occt and prime95,
the psu automatically shut off and after a while (10-15 Minutes) it automatically power up
its confirm my psu faulty

[dorel_81]

Check psu temperature and psu fan. Maby your component inside psu is overheat and enter in protection mode.

[soulscreamer]

how to check psu temp? btw the fan is spinning

[dorel_81]

Check the psu temp with an digital thermometer, mount the sensor inside of psu

[soulscreamer]

If i open the psu it will void the warranty.
if i insert from the fan grill cannot also, the fan is spinning

[dorel_81]

insert a small sensor in exhaust grill, there is no fan to spin

[soulscreamer]

fyi i already use this psu since april.
ok i test with it, i come back with the result

[soulscreamer]

I run the rig out of casing,in air condition room ambient temp 21c/ 22c
but test it without temp sensor

My 1st rig fail (i7)
2nd rig fail(Core 2 Duo)
3rd rig fail (P4)
4th rig also fail (atom)
It shut off automatically

and there is like cricket/ buzzing noise from psu