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  #1  
Old 10-18-2018, 01:19 PM
WarrantyGal WarrantyGal is offline
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Default Express RMA refund issue

So I did an express RMA for a defective RAM stick back in April, ticket #706490.
The terms of the express RMA say:
"There will be a charge placed on your account.
This charge will be refunded in full once we have received the defective product from you."
It's October now and I still haven't gotten that refund, can anyone clue me in on what's going on with that?

Everything else in the RMA process went really smoothly though, thanks.
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  #2  
Old 10-18-2018, 09:01 PM
Yuun Yuun is offline
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Hope you hear back soon, I've been waiting on an advanced RMA myself for a couple weeks. Nothing on six months, but still not exactly happy with the speed it's moving.
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  #3  
Old 10-19-2018, 06:23 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello WarrantyGal,

I will look into your refund for your ARMA. I will re open the ticket and we can continue through it ok?

Thanks,
Wootaru
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Old 10-19-2018, 06:25 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello Yuun,

Please provide me with your ticket number and I can help with your ARMA issue.

Thanks,
Wootaru
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  #5  
Old 10-20-2018, 03:42 PM
WarrantyGal WarrantyGal is offline
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That would be great, thank you so much!
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