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  #1  
Old 01-03-2013, 11:17 AM
tyrannosaurus tyrannosaurus is offline
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Question BSODs caused by Link 2.20 and iastorA.sys

BSODs caused by Link 2.2.0 in connection with IRST and WINDOWS 7 64.


Posted this under PSU already, but I think it should be here as well.

The only reason I need Link is to start the fan for my AX1200i, because this PSU is running pretty warm before the fan is willing to start.


My IRST driver:
Intel(R) Rapid Storage Technology enterprise Driver Software V3.5.0.1092 for Windows Vista/7 32bit & 64bit.(WHQL)

Within 5 minutes after installing Link 2.2.0 system crashed. Before my system worked bugfree.


Probably a conflict between Link driver and Intel Rapid Storage Driver:





Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\010313-10249-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols;C:\Symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`0385e000 PsLoadedModuleList = 0xfffff800`03aa2670
Debug session time: Thu Jan 3 13:08:46.870 2013 (UTC + 1:00)
System Uptime: 0 days 0:07:04.070
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : storport.sys
( storport!StorPortNotification+22 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP:
+3937613263326636
00000000`00000000 ?? ???

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR: 0x1E_0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 2

EXCEPTION_RECORD: fffff8800396a808 -- (.exr 0xfffff8800396a808)
ExceptionAddress: fffff8800190b0d2 (storport!StorPortNotification+0x0000000000000022)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME: fffff8800396a8b0 -- (.trap 0xfffff8800396a8b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0073da650073da65 rbx=0000000000000000 rcx=0000000000001003
rdx=fffffa801804c000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800190b0d2 rsp=fffff8800396aa40 rbp=fffffa800d5e11d0
r8=0000000000000002 r9=0000000000000000 r10=fffffa801804c000
r11=fffff88003942100 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
storport!StorPortNotification+0x22:
fffff880`0190b0d2 488b18 mov rbx,qword ptr [rax] ds:0073da65`0073da65=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff800038d49be to fffff800038dcf90

STACK_TEXT:
fffff880`039698e8 fffff800`038d49be : 00000000`00000000 fffff800`0381962f fffff880`0396a060 fffff800`03907e20 : nt!KeBugCheck
fffff880`039698f0 fffff800`03907aed : fffff800`03ae36f8 fffff800`03a201b0 fffff800`0385e000 fffff880`0396a808 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`03969920 fffff800`039068c5 : fffff800`03a23fac fffff880`03969998 fffff880`0396a808 fffff800`0385e000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`03969950 fffff800`03917851 : fffff880`0396a808 fffff880`0396a060 fffff880`00000000 fffffa80`0d69bad8 : nt!RtlDispatchException+0x415
fffff880`0396a030 fffff800`038dc642 : fffff880`0396a808 00000000`00000000 fffff880`0396a8b0 00000000`00000000 : nt!KiDispatchException+0x135
fffff880`0396a6d0 fffff800`038daf4a : 00000000`00000001 fffffa80`146bd7f0 fffffa80`15f95130 00000000`00000030 : nt!KiExceptionDispatch+0xc2
fffff880`0396a8b0 fffff880`0190b0d2 : fffffa80`0d6b51db fffff880`012e90de 00000000`00000000 fffffa80`0d69bad8 : nt!KiGeneralProtectionFault+0x10a
fffff880`0396aa40 fffff880`012e7aa8 : fffffa80`0d8eae40 fffffa80`1804c000 00000000`00000002 00000000`00000000 : storport!StorPortNotification+0x22
fffff880`0396aac0 fffffa80`0d8eae40 : fffffa80`1804c000 00000000`00000002 00000000`00000000 fffff880`0396ab38 : iaStorA+0x63aa8
fffff880`0396aac8 fffffa80`1804c000 : 00000000`00000002 00000000`00000000 fffff880`0396ab38 00000000`00000002 : 0xfffffa80`0d8eae40
fffff880`0396aad0 00000000`00000002 : 00000000`00000000 fffff880`0396ab38 00000000`00000002 00000000`0001b596 : 0xfffffa80`1804c000
fffff880`0396aad8 00000000`00000000 : fffff880`0396ab38 00000000`00000002 00000000`0001b596 fffff880`012eebec : 0x2


STACK_COMMAND: kb

FOLLOWUP_IP:
storport!StorPortNotification+22
fffff880`0190b0d2 488b18 mov rbx,qword ptr [rax]

SYMBOL_STACK_INDEX: 7

SYMBOL_NAME: storport!StorPortNotification+22

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: storport

IMAGE_NAME: storport.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4d79a55f

FAILURE_BUCKET_ID: X64_0x1E_0_storport!StorPortNotification+22

BUCKET_ID: X64_0x1E_0_storport!StorPortNotification+22

Followup: MachineOwner
---------
Attached Files
File Type: zip minidump 010313.zip (24.8 KB, 166 views)

Last edited by tyrannosaurus; 01-16-2013 at 06:54 AM.
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  #2  
Old 01-03-2013, 11:42 AM
jan54 jan54 is offline
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Have a look at this thread:

http://forum.corsair.com/v3/showthread.php?t=112571
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  #3  
Old 01-03-2013, 01:27 PM
tyrannosaurus tyrannosaurus is offline
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Thank you, Jan54. I knew, there was somewhere a thread about IRST and Link, but coudn't refind it.

Still I think, Corsair should offer a solution to that problem, which is really annoying.
AX1200i eventually is an expensive toy.


So: what version of IRST and Link do you use sucessfully?
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  #4  
Old 01-03-2013, 03:44 PM
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http://forum.corsair.com/v3/showpost...0&postcount=15 for a stable iRST with CorsairLink 2.2.0
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  #5  
Old 01-03-2013, 03:55 PM
jan54 jan54 is offline
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Quote:
Originally Posted by tyrannosaurus View Post
Thank you, Jan54. I knew, there was somewhere a thread about IRST and Link, but coudn't refind it.

Still I think, Corsair should offer a solution to that problem, which is really annoying.
AX1200i eventually is an expensive toy.


So: what version of IRST and Link do you use sucessfully?
I use iRST 3.0.0.2003 (came with my mb) and Link v2.2.0
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  #6  
Old 01-03-2013, 04:19 PM
tyrannosaurus tyrannosaurus is offline
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IRST 3.0.2003, dated 2011.12.02, is the first driver for my MB that Asus released.

IRST Enterprise, Version 3.5.0.1092 & 3.5.0.109, dated 2012.10.22 are the most recent from Asus MB support.

This is really ridiculous, that we have to use outdated driver to support oldfashioned Corsair driver.

After uninstalling Link 2.2.0 9 hours ago, I had not a single BSOD.

Don't know, how I will decide right now. Maybe I'll kick Link Driver and leave my AX1200i unsupported. I've little hope that Corsair will fix this.
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  #7  
Old 01-03-2013, 06:16 PM
tyrannosaurus tyrannosaurus is offline
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Quote:
Originally Posted by Ripshod View Post
http://forum.corsair.com/v3/showpost...0&postcount=15 for a stable iRST with CorsairLink 2.2.0
Thanks a lot, as well. I wonder, how long it's a 'known problem' already.
And how long is this issue known by Corsair?

So if driver combo is working, I'll give it a shot.
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  #8  
Old 01-03-2013, 10:09 PM
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Don't sweat your self, if you're not using any raid combo in your system, you won't be needing much iRSTe, thus, any driver version will do.
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  #9  
Old 01-04-2013, 04:56 PM
tyrannosaurus tyrannosaurus is offline
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UPDATE:

Confirmed: IRST 3.0.2003 and Link 2.2.0 work together.

So this may be conceived as an interim solution.


On the other hand: How about Corsair would inform trillions of IntelRapidStorageDriver-User which version is compatible with their exotic driver?


After all I've spent days tracking down the cause of this troublemaker and reinstalling my whole system.
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  #10  
Old 01-05-2013, 11:09 AM
t53186 t53186 is offline
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Default RSTe drive while using raid

RSTe 3.5.0.1092 works with 2.2.0/commander 2.0.6 while using raid on an intel x79 MB. If anyone needs to know.
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  #11  
Old 01-05-2013, 12:23 PM
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I spent numerous days looking for the cause of the BSOD's on my Win8 64 pro system, not suspecting Link 2.2 as lack of Win8 support was nowhere stated. As it seems the issue also occurs with win7.
As soon as I installed Intel RSTe 3.5.1096, it crashed almost every hour sharp.
uninstalled corsair link and the BSODs are gone.
@t53186: I also have the X79 setup, but an Asus Sabertooth board. Are you running Win8 pro 64? It might be worth the trouble for me downgrading to 1092, although I don't want to risk my Raid5 array with Terabytes of data....

btw really awkward that such expensive tools, as it did come with my AX750i and linked to the H100i, is not supported on Win8. Manufacturers receive Win8 pre-releases way up front and it is not exactly new anymore.... couple of months old. Not giving it a priority is of course another story.....
way to go Corsair

Last edited by hoogerd; 01-05-2013 at 12:26 PM.
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  #12  
Old 01-05-2013, 04:25 PM
t53186 t53186 is offline
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Sorry to say running WIN7 x64 pro. I have a SSD boot drive/applications and 4 500GB drives in raid10.

Not arguing with your assertion about pre-consumer release of win8 to vendors. However I hesitate to pass judgement on Corsair's ability to get it right for win 8 when released for a couple of reasons. Not that I am letting them off the hook mind you.

1. R&D, or whatever has been pretty busy trying to get it right for the OS that is advertised as supported along with the new products they have released. Don't know what relationship Corsair has with Microsoft.

2. In my 30+ years of computer experience, early adopters of new operating systems are going out on a limb hoping everything will work. Again, not making excuses. In my occupation dealing with PC, server, and mainframe hardware we never implement new changes as fast as they are available. Keeping in mind what we support is mission critical stuff.

3. I love to tinker on my own hardware which is critical for my hobbies, games, everyday use, and personal business as a graphic designer. I take a lot of chances, more than I should with the knowledge and experience I have, but I still don't venture in to the land of unknown when it comes to new operating systems, especially Microsoft Windows which is driven more by marketing hype and desire to make a profit than it is by the end user.

I apologize for my ranting and hope no one thinks I am saying it is our fault that the link does not work as we expect it. Just offering an alternative point of view/opinion.
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  #13  
Old 01-05-2013, 05:41 PM
hoogerd hoogerd is offline
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I hear you, coming from a mainframe business too, I agree. But Corsair aiming for consumer business and not explicitly stating required OS's at their product pages, should do better. I thought for once taking the leap, having looked at various support for my components, so this is disappointing.
Let's say that I hope Corsair will get their stuff together soon and work hard at support for Win 8. :)
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  #14  
Old 01-15-2013, 03:38 PM
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Guys I am sorry but we are looking into this now and I expect a newer version that will have better support for Windows 8.
But I will have more information in about two weeks.
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  #15  
Old 01-15-2013, 04:51 PM
hoogerd hoogerd is offline
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Quote:
Originally Posted by RAM GUY View Post
Guys I am sorry but we are looking into this now and I expect a newer version that will have better support for Windows 8.
But I will have more information in about two weeks.
that's good news Ram Guy! thanks for the update!
good to know that the support will take off for Win8, I have an Obsidian, Hydro and AX PSU from corsair, but cannot control any fan/noise settings at all
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