After having dealt with the support staff regarding Corsair rebates, for anyone considering purchasing one of their products based on a rebate offer -
DON'T DO IT!
From my recent experience I would suggest considering only the product and the current purchase price. You'll likely never see the promised rebate.
I realize that this is not a support forum for handling rebates, but this is presently the top result if you plug in "corsair rebate scam" into a google search. So, I figure this is the best place to warn people.
To provide some details:
I purchased a CORSAIR Professional Series Gold AX850 (CMPSU-850AX) 850W from
www.newegg.com on 6/13/2012. I immediately filled out the rebate information online and printed copies of the rebate documentation. I also printed proof of purchase, addressed the envelope, and basically had everything ready for when the item arrived. When I received the power supply, I cut off the original UPC off the box and mailed it the same day that I received the power supply. I even had my wife double check all the paperwork and make sure that it was all present before sealing the envelopes and sending it in. In short, I jumped through every hoop, being extra careful because I know how these rebate things can go.
On 6/28/2012 I get an email from Corsair about the status of the rebate. Here's the link they sent:
https://corsairrebates.com/promocent...mber=532936685
They claim they received the rebate information, but no UPC was included. It's simply not true. I don't know if they lost it or what, but it was definitely in there when the envelope was sealed.
I've spoken to 2 support staff online and 3 supervisors over the phone. The first time I contacted them on 6/28/2012 I had to go to two different support staff managers before I was told that they would escalate my rebate to management to approve and that I should check back in 7-10 days. I checked today and they're still denying the rebate.
I have the power supply, proof of purchase, and copies of the rebate forms. I've followed every protocol, but they insist that they can't honor the rebate without an original UPC. The problem is, I already cut it off the box and sent it to them.
This certainly seems like a scam. If it's not, I'm not sure why they would continue to deny the rebate claim. I clearly purchased the item and I followed every instruction to the letter. I clearly cut the UPC off of the box and I know that both I and my wife checked for it's presence before mailing the rebate. In-my-opinion this practice goes beyond the simple incompetence of "misplacing" the UPC and constitutes a deceptive business practice.
The only lesson I can offer is: when purchasing one of Corsair's products, do not consider any rebates in your purchase decision because you probably won't receive them.
[FIXED] Don't Count on Collecting anything from Rebates
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