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  #16  
Old 07-29-2015, 12:18 PM
Oblivion2500 Oblivion2500 is offline
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Quote:
Originally Posted by Corsair Dustin View Post
There should be a major update within the next couple of days, followed by another one in a couple months.

Any current version of Corsair Link will support your H100i.
Is the CL update release today?
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  #17  
Old 07-29-2015, 12:33 PM
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Quote:
Originally Posted by Oblivion2500 View Post
Is the CL update release today?
Yesterday. See the stickies.
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  #18  
Old 07-29-2015, 11:25 PM
Legusol Legusol is offline
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Sad H100I not recognized in Device Manager

I just upgraded to Windows 10 and installed CL v3.2.5676. After the install, I received a prompt to upgrade the firmware of one of my devices, which I can only assume was the H100i. After rebooting, CL no longer saw the H100i fans, temp or LED.

I checked Device Manager and discovered that the cooler is now showing under the USB Controllers as "Unknown USB Device (Device Descriptor Request Failed)".

Anyone have any ideas how can I fix this issue?
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  #19  
Old 07-30-2015, 12:55 AM
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Question I suspect CL has bricked it

Quote:
Originally Posted by Legusol View Post
I just upgraded to Windows 10 and installed CL v3.2.5676. After the install, I received a prompt to upgrade the firmware of one of my devices, which I can only assume was the H100i. After rebooting, CL no longer saw the H100i fans, temp or LED.

I checked Device Manager and discovered that the cooler is now showing under the USB Controllers as "Unknown USB Device (Device Descriptor Request Failed)".

Anyone have any ideas how can I fix this issue?
If you power cycle the system and it's still like this then I suspect CL has bricked it. The same happened to me a while ago (http://forum.corsair.com/forums/showthread.php?t=134052) with my H80 and in the end I had to RMA the unit. If you search the forum for bricked you will find several other instances of this happening. To RMA log a support ticket via https://corsair.secure.force.com/
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  #20  
Old 07-30-2015, 09:55 AM
Legusol Legusol is offline
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Quote:
Originally Posted by red-ray View Post
If you power cycle the system and it's still like this then I suspect CL has bricked it. The same happened to me a while ago (http://forum.corsair.com/forums/showthread.php?t=134052) with my H80 and in the end I had to RMA the unit. If you search the forum for bricked you will find several other instances of this happening. To RMA log a support ticket via https://corsair.secure.force.com/
That's what I was afraid of! I power cycled the system and even moved to a new header. I'll place an RMA I guess.
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  #21  
Old 07-30-2015, 11:35 AM
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I've actually had this issue happen and it was resolved by just switching the USB 2.0 header the cooler was connected to. I know not why. But try that and see if it fixes it.
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  #22  
Old 07-30-2015, 11:52 AM
mesterbenji mesterbenji is offline
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Default Thank you so much omg

I can't express my gratitude enough on this dustin, swapping the headers on the motherboard worked like a charm, had the code 43 issue and had read elsewhere that basically I'd have to RMA it which is not something I wanted to do after just putting it into a new system and having wrestled to get windows 10 up and running for a good day and a half. So yet again thanks a ton this worked perfectly I can yet again use my custom fan curves :D
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  #23  
Old 07-31-2015, 11:10 AM
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I just had to do this again for my Commander Mini at home. No idea why the hell it does this, but it worked! I'm not sure if it's a driver bug on our side or something weird on the Windows side. I do know that regardless of the Corsair Link kit in my system, my USB is always a little flaky.
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