iMacJaz Posted March 24, 2015 Share Posted March 24, 2015 Hi everyone,:biggrin: This is my first post, and glad to be part of the community! :) So got my brand-new AX760i shipped to my office yesterday (decided to go big:p:), rushed home, and spent a couple hours cable managing my PC... But I have an issue. the "AX760i" is facing the wrong way? (I have a regular ATX case) See, in the image, I compare my photos, to photos I found on Google images in the next post. I can't seem to rotate the "AX760i" to face upwards, because the "AX760i" sticker on the opposite side is also upside-down. - (haven't got a photo of that side - but trust me, its opposite. Fan up, or fan down.. the logo is upside down.) Note that in my image the fan is up, and exhaust to the back of the case.) - Had a GS600 in there before, and the "GS600" was just fine... maybe I'm not going crazy...lol Help? I have no idea what to do, and it seems like such a petty reason return it - (the PSU itself runs incredibly!) but I have a clear window in my PC unfortunately (hence the hours of cable management;):) and its looking pretty funny in there...:confused: And no ways, I've heard fiddling with the stickers voids warranty, so I won't do that. Is this normal? maybe there are others with this? Maybe Corsair can comment :) Thanks guys! Over, and out... Link to comment Share on other sites More sharing options...
iMacJaz Posted March 24, 2015 Author Share Posted March 24, 2015 Basically this PSU is for cases with an entire opposite structure, haha imagine that! A right door, and motherboard mounted on the left, a mirrored copy of the I/O and expansion slots. Do we get those? Here are some "normal" 760i's on the web that I've found... Note where the modular ports are... Link to comment Share on other sites More sharing options...
Lady Fitzgerald Posted March 24, 2015 Share Posted March 24, 2015 I double checked with illustrations of the PSU on Newegg and the sticker in the photos was definitely put on upside down at the factory. I would submit a ticket to Corsair about the issue. Mayhap they will send you some new stickers to put over the old ones instead of having to ship the PSU back. If so, keep copies of all paperwork and messages on this so, if you ever do have to make a warranty claim, you can prove they authorized the new stickers and the claim won't be denied over the stickers. Link to comment Share on other sites More sharing options...
iMacJaz Posted March 24, 2015 Author Share Posted March 24, 2015 If so, keep copies of all paperwork and messages on this so, if you ever do have to make a warranty claim, you can prove they authorized the new stickers and the claim won't be denied over the stickers. Thanks! I shall do that. Hopefully they can just send me some new stickers that I'll place over them. It's pointless shipping back a perfect power supply. Plus I live in South Africa, so mailing won't be an issue. Link to comment Share on other sites More sharing options...
HOODedAssault Posted March 24, 2015 Share Posted March 24, 2015 Why don't u just flip the psu over. U have it upside down currently there is a hole for air with a fan filter in the bottom of your case. Link to comment Share on other sites More sharing options...
HOODedAssault Posted March 24, 2015 Share Posted March 24, 2015 If u flip it over and it's right leave it that way. Only reason I'd bother doing anything is if u can get corsair to send u a new sticker. Watch you return it then hey 1 that the sticker right but psu is doa or something lol. Link to comment Share on other sites More sharing options...
iMacJaz Posted March 24, 2015 Author Share Posted March 24, 2015 If u flip it over and it's right leave it that way. Only reason I'd bother doing anything is if u can get corsair to send u a new sticker. Watch you return it then hey 1 that the sticker right but psu is doa or something lol. If I flip it over, the sticker on the other side of the PSU is also upside down, I've tried that unforunately... I had the Corsair GS600 with fan face down too, and it was fine. so thus both stickers are wrong...:(: Link to comment Share on other sites More sharing options...
HOODedAssault Posted March 24, 2015 Share Posted March 24, 2015 Well that sux. Hopefully they'll just ship u the stickers. Put them right over top of the original ones. Link to comment Share on other sites More sharing options...
iMacJaz Posted March 24, 2015 Author Share Posted March 24, 2015 If u flip it over and it's right leave it that way. Only reason I'd bother doing anything is if u can get corsair to send u a new sticker. Watch you return it then hey 1 that the sticker right but psu is doa or something lol. lol, that's exactly why I don't want to return it... It's a perfect PSU, 86% efficiency at 10% load... 93% at 50% load... quite awesome. Plus It was shipped to me from a company in Cape Town. About 1200KM away from Johannesburg. I'll be without a computer for a week:( Link to comment Share on other sites More sharing options...
Corsair Employee jonnyguru Posted March 25, 2015 Corsair Employee Share Posted March 25, 2015 They put the stickers on upside down at the factory. That's clear. Each sticker on each side is supposed to be in a different direction so it's always upright. Link to comment Share on other sites More sharing options...
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