The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Keyboards and Mice

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 07-16-2017, 02:01 PM
leasoncre leasoncre is offline
Registered User
leasoncre's PC Specs
 
Join Date: May 2017
Posts: 2
POST ID # = 911921
leasoncre Reputation: 10
Exclamation Numerical pad dead?

within about the past week my numpad has decided it will not function properly.
Symptoms:
-ONLY the numerical keys and period (.) on the NumPad are not functional. [[the numlock,/,*,-,+,Enter Keys still work]]
-when opening a new application (ie notepad, or a browser) WITHOUT typing anything the first field of text entry gets spammed with a single repeating number (i'm assuming this is a buffer issue from when i 'tried' to use the keys normal as a test prior to launching the application) but it does this every time i open a new program. this also seems to be happening on the desktop, but since there is no textfield to see, it just glitches the application preview when i hover over a program icon on the taskbar

Tried: uninstalling drivers from device manager, uninstalling CUE (and reinsalling after a restart)

Assumption: keyboard firmware currupt. tried updating it, not fixed. is there a link to older versions of K95 firmware available for download? the FAQ page doesn't list specif models for firmware downloads and the corsair website doesn't even offer firmware downloads.

Thank you.

related?: sometimes the 'fancy' lighting effects i setup on one of my profiles will decide to not work properly (unloads two of G-Key lighting i set and lights up two keys on the num pad that i never programmed)

Should i return/replace/RMA? i like the keyboard, but it seems to have issues..
I WILL NOT keep this device without a working numpad.. :/

owned device for about a month, Win7 OS
Reply With Quote


  #2  
Old 07-17-2017, 08:41 AM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,344
POST ID # = 912030
Toasted Toasted Reputation: 108
Default

Put in a support ticket with Corsair and see whether a hard reset can resolve your issue.
https://corsair.secure.force.com/home/home.jsp
Reply With Quote


Reply

Tags
broken, glitch, k95, non functional, numpad

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 09:24 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.