Manufactoring defect...Can I RMA?
I ordered a brand new 180gb force 3 ssd from newegg and I am loving it! However there is a problem and newegg has failed me. I just installed the ssd into my case when the next day my new case arrived. It was less then 24 hours I had plugged in the new drive when I went to unplug it from its sata connector. The L plastic clip over the data connection broke off cleanly like it was not even attached to the ssd. Since this could have not been anything I did since the sata cord I used had no clip nor was any tension on the drive, I RMAed it to newegg explaining the situation. I got an email back from them telling me that it is user damaged and they can not switch them out. I called them up again to let them know that this was a brand new drive out of the box within less then 24 hours and the clip broke cleanly and that it had to be a manufacturing defect.. They didn't care and just sent me back the drive. There is nouthing wrong with the pins as the plastic just came right off. Am I able to RMA the drive to corsair to see If I can get a replacement? This is the first time I have ever had a corsair product break like this and will probably be the last due to how it broke. In all my years working in IT I have never seen a drive just brake like this ssd did.
Frustrated user who wants to use his new ssd in his gaming rig
Last edited by texanman; 03-16-2012 at 07:54 PM.