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Forum: Cooling 02-19-2014, 07:08 PM
Replies: 34
Views: 41,257
Posted By RAM GUY
The coolers are filled with a mixture of...

The coolers are filled with a mixture of Propylene glycol and distilled water the same as what we put in our cars. It is non toxic , If you have a damage claim please fill out a RMA and we will...
Forum: Cooling 02-14-2014, 11:42 AM
Replies: 34
Views: 41,257
Posted By RAM GUY
We do have a Damage Claim department. I have...

We do have a Damage Claim department. I have responded to your ticket and sent you a damage claim form. Unfortunately we have been behind with customer tickets and we apologise for the inconvenience...
Forum: Solid State Drives (SSD) 02-12-2014, 02:43 PM
Replies: 3
Views: 2,528
Posted By RAM GUY
I'm very sorry for the delay. I check the ticket...

I'm very sorry for the delay. I check the ticket it seems all is going good and we are replacing the unit.
Forum: Power Supplies 02-12-2014, 02:36 PM
Replies: 1
Views: 2,345
Posted By RAM GUY
Hello. No those cables will not work. RM only...

Hello. No those cables will not work. RM only takes type 3 cables.
Forum: Power Supplies 02-12-2014, 02:29 PM
Replies: 2
Views: 2,354
Posted By RAM GUY
Please fill out a RMA ,make sure to mention that...

Please fill out a RMA ,make sure to mention that it damaged your hard drives we will start a damage claim and compensate you. I'm very sorry this happened.
Forum: Power Supplies 02-12-2014, 02:15 PM
Replies: 1
Views: 3,165
Posted By RAM GUY
Hello. It may be the power supply but there is a...

Hello. It may be the power supply but there is a chance it could be something else , I would try the paperclip test...
Forum: Power Supplies 02-12-2014, 01:30 PM
Replies: 1
Views: 1,880
Posted By RAM GUY
Please file a new RMA and explain this is your...

Please file a new RMA and explain this is your second unit with the same issue. We will be able to resolve this.
Forum: Warranty and RMA Questions 02-04-2014, 07:49 PM
Replies: 12
Views: 6,628
Posted By RAM GUY
Hello. Sorry for the delay. We have responded to...

Hello. Sorry for the delay. We have responded to your ticket.
Forum: Power Supplies 01-28-2014, 04:24 PM
Replies: 7
Views: 3,998
Posted By RAM GUY
The best step would be to try another psu in the...

The best step would be to try another psu in the system, If you are unable to the only other way is to replace it.
Forum: Power Supplies 01-28-2014, 04:22 PM
Replies: 11
Views: 3,835
Posted By RAM GUY
You will get the same psu you sent in. if its...

You will get the same psu you sent in. if its refurbished you will get a referb unit. If its a new unit you will get a new one.
Forum: Corsair Link 01-08-2014, 01:27 AM
Replies: 0
Views: 286,391
Posted By RAM GUY
Corsair Link Software Update Version 3.2.5742

10/08/2015 - Corsair Link Software Update Version 3.2.5742

Change Log:

Fixes a .NET error with specific languages
Supports the original Commander unit
Multiple Commander MINI device...
Forum: Keyboards and Mice 12-25-2013, 02:32 AM
Replies: 313
Views: 170,697
Posted By RAM GUY
It retains the original keyboard's two year...

It retains the original keyboard's two year warranty from the date of purchase:
http://www.corsair.com/support/warranty/


I fail to understand what having an account for longer than 30 days has...
Forum: Power Supplies 11-15-2013, 02:33 PM
Replies: 3
Views: 2,070
Posted By RAM GUY
Yes i would use the link on the left and file a...

Yes i would use the link on the left and file a RMA
Forum: Power Supplies 11-15-2013, 02:27 PM
Replies: 15
Views: 5,132
Posted By RAM GUY
Hello. You will be getting a email shorty with...

Hello. You will be getting a email shorty with the compensation information and im very sorry for the delay. I'm very sorry for this inconvenience .
Forum: Keyboards and Mice 11-12-2013, 12:49 PM
Replies: 1
Views: 1,525
Posted By RAM GUY
Size: 19.76" x 6.54"

Size: 19.76" x 6.54"
Forum: Keyboards and Mice 11-12-2013, 12:43 PM
Replies: 3
Views: 1,796
Posted By RAM GUY
What is your ticket number?

What is your ticket number?
Forum: Keyboards and Mice 11-12-2013, 12:42 PM
Replies: 2
Views: 1,795
Posted By RAM GUY
It looks like your ticket has already been...

It looks like your ticket has already been processed.
Forum: Power Supplies 11-12-2013, 12:38 PM
Replies: 6
Views: 2,119
Posted By RAM GUY
I am very sorry to hear that. Rest assured that...

I am very sorry to hear that. Rest assured that we will do our best to get this matter resolved. We will send you a damage claim form for you to fill out so we can document the whole incident. It...
Forum: Power Supplies 11-11-2013, 03:19 PM
Replies: 16
Views: 42,273
Posted By RAM GUY
Hello. Only the RM1000 will come with the usb...

Hello. Only the RM1000 will come with the usb connecter. If you want to use link with the RM850 you will need to buy this
...
Forum: Keyboards and Mice 11-08-2013, 05:27 PM
Replies: 3
Views: 1,997
Posted By RAM GUY
Hello Nathanials, A prepaid label has been...

Hello Nathanials,

A prepaid label has been requested. It will take 2-3 business days for it to arrive in your email. Please let me know if you have any more questions.
Forum: Keyboards and Mice 11-08-2013, 05:24 PM
Replies: 2
Views: 1,695
Posted By RAM GUY
HEllo tigger_tee, Please keep me posted to...

HEllo tigger_tee,

Please keep me posted to see if the repeating key issue is still there after the update.
Forum: Keyboards and Mice 11-08-2013, 05:22 PM
Replies: 2
Views: 3,496
Posted By RAM GUY
Hello Quiby, The K90 has been discontinued...

Hello Quiby,

The K90 has been discontinued and is replaced by the K95. Majority of our reseller will no longer carry the K90, but you may be able to find one lingering somewhere :biggrin:
Forum: Keyboards and Mice 11-08-2013, 05:20 PM
Replies: 1
Views: 1,305
Posted By RAM GUY
Hello Hola, Thank you for showing interest...

Hello Hola,

Thank you for showing interest in our products, but unfortunately we do not ship to Honduras. I have verified this with customer service as well.
Forum: Power Supplies 11-08-2013, 01:58 PM
Replies: 15
Views: 5,132
Posted By RAM GUY
Hello. It will take 1-2 days to test your...

Hello. It will take 1-2 days to test your components and we will send you a email when it is completed.
Forum: Power Supplies 11-08-2013, 01:35 PM
Replies: 3
Views: 2,070
Posted By RAM GUY
It could the the psu or other components. Do you...

It could the the psu or other components. Do you have another psu you can try in this system?
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