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blackbird7

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  1. Thanks for the tip. I tried polling rates of both 500 and 250 Hz, but I still receive the disconnect sound. I went ahead and submitted a ticket regarding the issue and included the logs. I'll go ahead and mention here that the logs do contain multiple "Failed to open device..." and "Cannot find path for manifest key..." errors. I listed a few snippets from the log below. 2017-04-06T17:12:57 I cue.dev: Initializing K95 RGB PLATINUM... 2017-04-06T17:12:57 I cue.dev: Failed to open device: vid=1b1c pid=1b2d path=\\?\hid#vid_1b1c&pid_1b2d&mi_00#7&1e6dbac0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} 2017-04-06T17:12:57 I cue.dev: Failed to open device: vid=1b1c pid=1b2d path=\\?\hid#vid_1b1c&pid_1b2d&mi_01&col01#7&b3d9e82&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} 2017-04-06T17:12:57 I cue.dev: Failed to open device: vid=1b1c pid=1b2d path=\\?\hid#vid_1b1c&pid_1b2d&mi_01&col05#7&b3d9e82&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030} 2017-04-06T17:12:57 I cue.dev: Initialized (st=1) K95 RGB PLATINUM. I'm open to trying any other ideas you might have while awaiting a response through Corsair's support ticket mechanism.
  2. I too am experiencing this USB disconnect sound on startup problem after installing CUE 2.11.115, but I'm running Windows 10. Is there a link available for Windows 10 users?
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